Job Title: Club Manager
Organisation: Uganda Golf Club (UGC)
Duty Station: Kampala, Uganda
About Organisation:
Uganda Golf Club (UGC) is an 18-hole course set right in the heart of Kampala City. The Club has held out to remain the last expansive stretch of greenery in the city, a welcoming haven in the bustling Capital.
Job Summary: Uganda Golf Club (UGC) is hiring a Club Manager responsible for improving efficiency and increasing Uganda Golf Club membership, as well as guiding the execution of the Club’s strategy, including maintenance and development plans. S/he will provide leadership to the Club’s day-to-day operations to maintain financial stability, hospitality to UGC members and stakeholders, and effective course operations to achieve the Club’s Vision and Mission.
Key Duties and Responsibilities:
Strategic and Annual Planning and Budgeting
- Review, align with, and execute the development of strategic plans and annual business plans aimed at maximizing the opportunities available to UGC and securing UGC as a sustainable, long-term leading members’ Club.
- Maintain an overview of key developments in the sector and in the country relevant to UGC’s strategy for planning and evaluation.
- Review and update plans, strategy and budget as required in the light of changing circumstances.
Performance Management
- Plan, monitor, and evaluate the performance of the Club as a whole and its individual components, with a particular emphasis on cost management and income/profit generation.
- Plan, set, and monitor realistic targets and objectives for each component of the Club to maintain sustainability.
- Plan and monitor the delivery of quality services and high standards of customer care for members and visitors.
- Plan, monitor, and review the performance indicators of UGC Heads of Department (SMT) in liaison with the Management Committee.
- Evaluate the key performance areas of each Club component in attaining deliverables, targets, and their individual contribution to the UGC mission and strategic objectives.
- Develop operational plans to monitor the implementation of annual business plans, such as the marketing plan, price reviews, training plans, maintenance plan, and cost-containment systems, and monitor their implementation.
Team Leadership
- Plan and develop strategies to maintain a motivated, productive, and appropriately managed team.
- Provide overall leadership and direction to the UGC team to achieve the Club’s mission and strategic objectives.
- Plan, monitor, and evaluate all Heads of Departments’ activities, including recruitment and induction, as required, performance management, support and monitoring, personal development, staff motivation, capacity building, and exceeding expectations.
- Plan and monitor the implementation of UGC human resource policies, systems, and procedures, in line with labor laws and UGC best practices.
Finance, Operations, and Procurement
- Plan and budget with the Management Committee, and maintain financial and procurement management for the Club.
- Review and maintain effective financial management, accounting, and procurement policies and procedures in line with statutory regulations and UGC best practices.
- Monitor compliance with local legislation and the financial audit process.
- Plan and monitor cash flow and expenditure against the budget and timelines, and implement corrective action(s).
- Plan and coordinate all Trustee, Management Committee (ManCom), and other committee meetings of the Club.
- Plan and schedule the golf course operations to achieve a well-maintained course at all times.
- Plan and monitor the procurement process.
Management of Uganda Golf Club Assets
- Plan and monitor the fixed asset register and maintain safe custody of all fixed assets of the Club, in addition to ensuring timely disposals.
- Plan and monitor stock and asset management processes, systems, and procedures to ensure compliance on all stock and assets, including cash management procedures.
- Plan and execute a maintenance plan for all assets and machinery.
Stakeholder Management and Development
- Maintain and promote the UGC’s reputation and positive perception.
- Build and maintain good relations and strategic partnerships with all stakeholders, i.e., existing UGC members, central and local government, KCCA, relevant hospitality/members’ club professionals, businesses, partners, corporate organizations, NGOs, embassies, and community groups.
- Plan, initiate, and secure financial resources and sponsorships for UGC programs, activities, and events.
- Plan, grow, and retain Uganda Golf Club membership.
Key Deliverables
- Growth of Membership.
- Managed Member’s Interests and satisfaction.
- Met targets and objectives.
- Maintained Golf facilities (The course and Club House).
- Maintained Golf Club Assets.
- Productive Workforce.
- Financial growth and maintained costs.
- Maintained Cashflow and Finances.
- Managed Statutory obligations.
- Planned and sponsored golf events.
Qualifications, Skills and Experience:
- Bachelor’s Degree in Humanities.
- Professional qualifications in a golf and or hospitality related field is an added advantage.
- Management experience and or hotel management experience.
- Knowledge of budgets, club services, and equipment management.
- An understanding of golf and its traditions and willingness to work flexible hours to meet the demand of the position will be an added advantage.
- Knowledge and or Experience working with sponsors stakeholders will be an added advantage.
- Excellent negotiation and report-writing skills.
How to Apply:
Candidates who desire to work for UGC in the above position should address their application letter and resume to:
Hon. Secretary
Uganda Golf Club
P.O. Box 624, Kampala, Uganda
Electronic applications must be sent as one single PDF document not exceeding ten (8) pages to: administrator@ugandagolfclub.com
Note: UGC is committed to gender equality in its mandate and its staff; qualified female candidates are strongly encouraged to apply. Only short-listed candidates will be contacted.
Deadline: 30th April 2025 at 5:00 PM