Job Title: Manager Technology Governance and Compliance
Organisation: Equity Bank Uganda Limited
Duty Station: Kampala, Uganda
Reports to: Head of ICT
About Organisation:
Equity Bank Uganda Limited is one of the region’s leading banks whose purpose IS to transform the lives and livelihoods of the people of Africa socially and economically by availing them modern, inclusive financial services that maximize their opportunities. With a strong footprint in Uganda, Kenya, Tanzania, Rwanda, Southern Sudan and DR Congo, Equity Bank is now home to more than 12 million customers, the largest customer base in the Eastern African Region.
Job Summary: The holder of the position will ensure a robust IT and Operations control environment and compliance to leading technological standards, frameworks, and regulations. The holder will lead teams that implement a comprehensive and forward-looking compliance and audit issue management framework for IT and operations and should be well versed in internal controls assurance, compliance and risk management, and leading technology standards relevant to financial institutions in the region.
Key Duties and Responsibilities:
- Manage the process for remediation of compliance and audit gaps to ensure certification, re-certification, and compliance to adopted standards and achievement of audit issue closure targets
- Implement the Audit Issue Management Framework focused on embedding guidelines for effective exit meetings, root cause analysis for findings, corrective action and remediation planning & timing, accountability and tracking closure of audit issues
- Be the main liaison, facilitate logistic and communications for third parties (consultants, external auditors, and assessors) involved in compliance reviews, audits and assessments of the Bank’s technology platforms and operations
- Support IT and Operations teams in implementing best practices for effective and timely remediation of audit and compliance gaps
- Coordinate with other assurance functions (Internal Audit, Risk Management, Compliance and Fraud) in tracking risk factors that can result in non-compliance and audit gaps across IT and operations
- Identify pervasive root causes driving non-compliance and audit gaps as well as emerging trends and advice on the changes required to policies, processes, and SOPs and/or adopted standards across the Banks’ technologies and operations
- Monitor and coordinate IT and operations compliance activities to remain abreast of the status of all compliance activities on a continuing basis, taking appropriate steps to improve its effectiveness and identify trends
- Provide timely progress reports for assigned tasks/projects and support the monthly, quarterly, and annual management and Board level reporting
- Develop and maintain the annual schedule for compliance reviews, audits and assessment and perform the logistical planning
- Works with the Digital Training team to develop an effective compliance training program, including appropriate introductory training for new employees as well as ongoing training for all staff and managers
- Manage immediate reports to ensure unit objectives and KPIs are met in a timely manner.
- Perform any other duty as assigned by the supervisor
Qualifications, Skills and Experience:
- A university degree in Computer Science, Information Technology, and/or related field
- Recognized certification in information systems management and/or security e.g., CISA, CISM, CGEIT, CRISC, ITIL, etc.
- At least 3 years of experience in Information Technology in the field of IT Governance, IT Risk Management, Information Security and/or IT Service Management with a minimum of 1 year in management role
- COBIT 5 or COBIT 2019 certified (Foundation, Implementation or Assessor levels)
- Experience in working in banking environment will be an added advantage.
- Passion for, and interest in technology, and emerging trends in the banking sector
- Excellent communication, analytical, problem-solving, process navigation, and cross-functional collaboration skills
- A high degree of professionalism and personal integrity
- Excellent management skills
- Excellent analytical and reporting skills
- Demonstrated ability to work in an agile workplace and effectively balance multiple responsibilities
- Be a team leader and integrator
- Ability to work with a high degree of independence
- Strong knowledge and understanding of IT governance frameworks like COBIT and ITIL
- Understanding of key internal controls and risk management frameworks like IIA IPPF, COSO
- Good working knowledge of ISO standards (20000, 27001 & 22301), PCI DSS, and SWIFT CSCF requirements
How to Apply:
If you believe you can clearly demonstrate your abilities to meet the criteria given above, please submit your job application cover letter along with a detailed resume, copies of the relevant certificates and testimonials in a single PDF file format, quoting the respective Job title in the subject field to recruitment@equitybank.co.ug
Deadline: 13th April 2025.
NB: Only short-listed candidates will be contacted.