Job Title: Collection/Relationship Officer (3 Fresher Jobs)
Organisation: Uwezo Financial Services Limited
Duty Station: Kampala, Uganda
About US:
Uwezo Microfinance, legally registered as Uwezo Financial Services Limited has been in the business of Micro Credit in Kampala since 2019 and most recently in Mbarara. We believe in uplifting and growing one another. We design our products and services in such a way that you can’t fail but succeed. We simplify everything about Uwezo and break it down to Days. We believe in sharing knowledge, experience, opportunities and prosperity with our community. We are passionate about technology. We aspire to put control in customers’ hand in a way that is safe, fun and enjoyable.
Job Summary: Uwezo Microfinance Financial Services Limited is a fast-growing financial institution dedicated to providing innovative financial solutions.
We are seeking dynamic and self-motivated Collection/Relationship Officers to join our team and support our growing client base.
Key Duties and Responsibilities:
- Collect and bank customer repayments in a timely and secure manner.
- Build a portfolio and maintain strong relationships with clients to ensure loan repayments.
- Educate customers on loan terms, repayments, and financial discipline.
- Identify and resolve repayment issues proactively.
- Maintain accurate records and provide daily collection reports.
Qualifications, Skills and Experience:
- Bachelors Degree/Diploma/Certificate in Business Administration, Finance, Marketing, or a related field.
- “O” Level Certificate with a credit in English and Mathematics (added advantage) and at least 2 principal passes at “A” Level.
- Fluency in Luganda (spoken and written).
- Strong interpersonal and communication skills.
- High integrity and ability to handle cash securely.
- Prior 1 to 2 years’ experience in collections, sales, or customer service is an advantage (freshers are encouraged to apply).
- Age: 20-35 years.
Benefits:
- Net Salary: UGX 400,000 per month.
- Commission: Earn on every successful loan repayment collected.
- Performance Bonus: For top performers.
- Daily Benefits: Breakfast, lunch, and airtime provided.
- Medical Insurance: Available after 1 year of service.
- Career Growth: Opportunities for promotion and professional development.
How to Apply:
Submit your application, CV and academic documents to: humanresourcemanager@uwezomicrofinance.com. Alternatively, you can hand-deliver your application to the HR Manager at Totala Business Centre, Suite TBC 8-15, Namirembe Rd, Kampala, Uganda.
Note: Only shortlisted candidates will be contacted. Interviews and job offers will be conducted on a rolling basis – first-come, first-served.