Job Title: Relationship Manager – Enterprise Banking (2 Jobs)
Organisation: PostBank Uganda Limited (PBU)
Duty Station: Kampala, Uganda
Reports to: Chief Corporate & Institutional Banking Officer
About PostBank:
PostBank Uganda Limited (PBU) is a government owned bank regulated by Bank of Uganda under the Financial Institutions Act, 2004. The bank focuses on being the market leader in advancing financial inclusion.
Job Summary: The role holder shall be responsible for driving the growth and retention of client relationships within Corporate Banking by executing initiatives and activities that enhance the corporate banking offering, optimize client experience, and maximize profitability for the bank.
Key Duties and Responsibilities:
- Complete a customer value chain analysis to further understand the customer’s needs and identify sales opportunities and deploy banking solutions to meet those needs.
- Develop and implement revenue growth best practices in support of the commercial value proposition and customer’s expectations.
- Proactively provide guidance to the customer pertaining to the promotion, selling, and structuring of financial solutions customized to best meet the financial needs of the commercial customer.
- Growth of deposits within a specific portfolio to ensure that set targets at a portfolio level are met.
- Growth of trade products at a portfolio to ensure growth of light and non-funded income within the portfolio.
- Proactively identify, track, and manage potential opportunities to cross-sell a product/offer to the customer.
- Explain credit procedures, qualifying criteria and expected turnaround times to customers to ensure that their expectations are being met.
- Notify customers regarding the approval or decline, including reasons thereof, of credit loan facilities.
- Managing credit quality within the expected standards relating to Portfolio at Risk and Non-Performing assets.
- Plan and implement timeous annual credit reviews for allocated commercial customers.
- Ensure the submission of high quality and accurate credit applications to enable business and credit stakeholders to appropriately assess the risk to the bank.
Financial Responsibility
- Set and drive the achievement of sector specific financial targets and achieve the budgeted profitability.
- Goal-driven and results-oriented, with a strong focus on achieving financial and performance metrics.
Qualifications, Skills and Experience:
- Bachelor’s degree, preferably in Business, Humanities, and other relevant fields.
- Post graduate qualifications such as ACCA, CPA, MBA are an added advantage.
- At least five years of relevant experience.
- At least two to three years’ experience in a customer engagement or management role.
- Previous exposure and experience in business/corporate banking is an added benefit.
- Credit management Skills.
- Comprehensive knowledge and understanding of how the PostBank works.
Business Behaviours
- Passion: Committed to excellence, deliver outstanding results and make a positive impact for our customers and stakeholders.
- Teamwork: Collaborates, mutual respect, and diverse perspectives, to achieve shared success and deliver greater value to the Bank.
- Integrity: Uphold honesty, transparency, and accountability, ensuring ethical practices in every action.
- Innovation: Embrace creativity and forward-thinking, continually seek new solutions to enhance customer experience and drive business growth.
How to Apply:
The following documents should accompany the application: Cover letter, Detailed CV, and Copies of academic documents all as one file.
Online applications addressed to Chief Human Resource Officer, PostBank Uganda.
Send application to hr@postbank.co.ug with job title as subject.
Deadline: 14th March 2025 by 5.00pm