Job Title: Sales Manager
Organisation: Smart Applications International Uganda
Duty Station: Kampala, Uganda
About the Company:
Smart Applications International Uganda is a leading ICT solutions provider delivering a wide range of world class technological solutions. Fondly known as Smart within the industry, the company was founded to provide innovative, secure, and high-tech solution in Africa and beyond. Staying ahead through constant research and innovation.
Job purpose: To build market position by locating, developing, defining, negotiating, and closing business relationships.
Job Summary: The Sales Manager will ensure business growth through directing and managing business development activities to ensure these are delivered in accordance with the organizational strategy. The Sales Manager will also help manage existing clients and ensure they stay satisfied and positive. They call on clients, often being required to make presentations on solutions and services that meet or predict their clients’ future needs.
Key Duties and Responsibilities:
- Contribute to the development and refinement of the Company’s vision and strategy
- Support the overall process of management and corporate decision-making to ensure the organization maximizes its short, medium and long-term profitability and shareholder returns
- Liaise with other executive heads on the implementation of the company’s strategic and operational plans
- Develop, review, and report on the business development division’s strategy, ensuring the strategic objectives are well understood and executed by the team
- Prospect for potential new clients and turn this into increased business.
- Identify potential clients, and the decision makers within a client organization, research and build relationships with them.
- Set up meetings between client decision makers and company’s practice leaders/Principals.
- Plan approaches and pitches. Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives.
- Participate in pricing the solution/service.
- Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion. Use a variety of styles to persuade or negotiate appropriately.
- Present an image that mirrors that of the client.
- Present new products and services and enhance existing relationships.
- Work with technical staff and other internal colleagues to meet customer needs.
- Arrange and participate in internal and external client debriefs.
- Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends.
- Present to and consult with mid and senior level management on business trends with a view to developing new services, products, and distribution channels.
- Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales.
- Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators
Qualifications, Skills and Experience:
- Holder of a Bachelor’s degree.
- With over 4 years preferably in an ICT related field working experience
- Knowledge is sales.
- Having worked directly with customers is an added advantage
- Skills, knowledge, and abilities
- Skill in customer service & support and training with demonstrated customer service orientation.
- Strong and well developed analytical and report writing skills.
- Quick learner with demonstrated product knowledge and professionalism.
- Excellence in problem solving skills.
- Excellent communication and interpersonal skills – both written and verbal.
- Team player, with ability to establish and maintain cooperative working relationships with customers and other service delivery functions.
- Self-starter with possession of self-management and self-drive to complete tasks and engage customers.
- Proactive and highly organized, with strong time management and planning skills.
- Ability to work under tight deadlines, heavy workloads and remain calm under pressure with a high degree of individual responsibility, all of which are implicit with the position.
Attitudes and Behavior
- The Head of Business Development is a very visible position to Smart’s customers and has a high impact to the Smart brand. The Head of Business Development should be a champion whose enthusiasm, dedication, passion and conviction to Smart and Smart’s solutions should be an example to both customers and other Smart officers.
- The individual must be able to listen, maintain a very detailed list of daily duties including all problems and correspondence and follow up on all activities and respond to all customer issues.
Other required characteristics that the officer must possess and demonstrate:-
- Professionalism, honesty and ethical operations above board
- Confidence and high self esteem
- Analytical and inquisitive, with excellent attention to detail
- Empathy, welcoming, polite, cheerful, and understanding
- Self-Drive and work with speed, Reliable, flexible and cooperative
- Knowledgeable and Smart
- Demeanor to please the customer
- Smart and sharp in dressing and presentation
How to Apply:
All candidates should apply online at the link below.