Job Title: Business Development Executive
Organisation: Fintech Group
Duty Station: Kampala, Uganda
About Organisation:
Fintech-group is a leading enterprise that offers information Technology solutions and services we are focuses on helping businesses transform.
Fintech-group has grown into a leading Pan African technology solutions provider that employs a number of specialists who are ambitious and committed to the continuous development and satisfaction of our Clients. We continue with the same mission through the years; to provide effective solutions that meet business’ ever-changing needs.
Job Summary: Business Development Executive will report to the Head of Business Development & Marketing or designate (Team Leader) and shall be responsible for solution selling, identifying new business opportunities, closing sales and increasing business portfolio and pipeline while building customer relationship to achieve commercial value and company goals.
Key Duties and Responsibilities:
Business Development Executive Roles
- Meet or exceed quarterly sales targets by ensuring sales conversions on leads assigned are achieved.
- 100% retention of existing customers assigned on annual basis
- Expand individual pipeline assigned by looking for new business opportunities and demonstrate having on boarded new customers annually.
- Retention of new customers through to the following year and ensure customer visits are done as required
- Sales administration: Use of CRM when tracking sales activities and closed sales
- Follow through on technical issues raised by clients assigned to ensure faster resolution by technical team to maintain customer satisfaction
- Ensure that SLA’s agreed upon are delivered timely by the technical teams
- Establish, develop and maintain business relationships with current and potential clients to generate new business in liaison with Business Development managers
- Explore sales opportunities by researching and identifying potential customers, provide technical information while building lasting relationships with customers
- Establish and maintain contacts with regulators and umbrella bodies
- Develop intelligence on the market Landscape and dynamics
- Strategic engagements with customers at C- Level
- Customer relationship activities i.e. proactive customer engagements
- Tenders and proposals submissions and organize for meeting and demos
- Response to tenders, RFQ, RFIs and general inquiries
- To manage relationship with the existing customers
Qualifications, Skills and Experience:
- Degree in Business administration/ Sales/Marketing, Information Technology or related fields.
- Strong business acumen and experience in b2b sales presentation
- Strong Customer / Service orientation and technical know-how.
- Experience in understanding Service level agreement
- At least 1- 3 years’ experience in sales with relevant sales competencies.
- Experience in software sales is an added advantage
- Presentation and reporting skills
- Negotiation and customer facing skills
- Interpersonal skills (power of persuasion, conviction and well-argued reasoning, proven to maintain & build up relationships and networks with relevant decision makers and stakeholders)
Professional Qualities
- Teamwork
- Collaborate with relevant teams
- Communicate and collaborate effectively with Business Development executives
- Provide feedback to relevant teams as required
- Abilities to collaborate effectively with top management and functional heads
How to Apply:
All candidates should send their CVs and cover letters via Email to:
Deadline: 26th February 2025