Job Title: Store Manager
Organisation: Sokoni Africa Limited
Duty Station: Kampala, Uganda
About the Company:
Sokoni Africa Limited is a diversified enterprise with interests in the hospitality industry as well as real estate market. The company owns and operates Quality Hill mall along Ggaba Road close to the American Embassy in Kampala Uganda. It also operates a boutique hotel, Le Petit Village, a French pastry shop, La Patisserie, and a European cuisine restaurant, Le Chateau Brasserie Belge.
Job Summary: Sokoni Africa Limited is seeking a highly motivated and experienced Store Manager to join our dynamic team. As a Store Manager, you will be responsible for overseeing the daily operations of the store, ensuring high levels of customer satisfaction, efficient inventory management, and achieving sales targets. You will lead a team to deliver exceptional service and maintain the overall performance of the store.
Key Duties and Responsibilities:
- Supervise and manage all store operations, including sales, customer service, inventory management, and staff performance
- Develop and execute sales strategies to achieve sales goals and enhance profitability
- Train, mentor, and motivate store staff, ensuring compliance with company policies and procedures
- Monitor inventory levels, conduct regular stock counts, and manage stock replenishment
- Ensure a clean, organized, and safe shopping environment for customers
- Manage customer inquiries and resolve any issues or complaints promptly
- Generate reports on sales, inventory, and staff performance for management review
Qualifications, Skills and Experience:
- Bachelor’s degree in Business Administration, Retail Management, or a related field
- Proven experience as a Store Manager or in a similar retail management role
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Ability to analyze sales figures and make data-driven decisions
- Problem-solving skills and a customer-oriented mindset
- Proficient in MS Office Suite and retail management systems
- Availability to work flexible hours, including weekends and holidays
How to Apply:
All candidates should apply online at the link below.