Relationship Manager Cash Management I&M Bank Uganda

I&M Bank Uganda is a commercial bank headquartered at Kingdom Kampala with a growing regional presence.  The Bank offers a wide range of commercial banking and financial products and services, and prides itself on introducing innovative products and services based on the needs of its customers. We are seeking to recruit a competent and highly motivated individual with extensive experience and abilities to support business growth in the following position:

JOB TITLE: Relationship Manager Cash Management

LOCATION: Head Office

REPORTS TO: Manager Transactional Products and services

JOB PURPOSE

This role involves developing and implementing cash management strategies and driving the sales and growth of cash management solutions and revenue maximisation within the bank.

This role involves managing client relationships, developing strategies to meet client needs in all segments, incl. Corporate, SMEs, Institutions and government parastatals in the areas of Cash Management

KEY RESPONSIBILITIES:

Business Development

• Identify and target new business opportunities for cash management services.
• Develop and execute sales strategies to achieve targets.
• Prepare and present proposals and presentations to potential clients.
• Increase market penetration and share of wallet for assigned portfolio and identified clients through sales of Transactional Banking solutions
• Identify opportunities for new/incremental business with bank clients and work with the relevant stakeholders to turn these opportunities into revenue for the bank
• Recommend products / services with a clear understanding of corporate/BB client need.
• Ensure overall attainment of all cash management target in the bank.

Client Relationship Management

• Develop and maintain strong relationships with key clients and prospects.
• Understand clients’ cash management needs and provide tailored solutions.
• Conduct regular meetings with clients to review performance and identify opportunities for improvement.

Product Knowledge and Expertise

• Maintain a deep understanding of the bank’s cash management products and services.
• Stay updated on industry trends and emerging technologies.
• Provide guidance and training to clients and internal teams on cash management solutions.

Collaboration and Coordination

• Work with internal departments (e.g., operations, IT, risk management) to ensure effective implementation and delivery of cash management solutions.
• Collaborate with the marketing team to develop promotional materials and campaigns.

Performance Tracking and Reporting

• Monitor sales performance and track progress against targets.
• Prepare regular reports on sales activities, client feedback, and market conditions.
• Analyse performance data to identify trends and areas for improvement.

Risk Management

• Ensure that all cash management solutions adhere to regulatory requirements and internal policies.

Address any issues or concerns related to service delivery or compliance.

Minimum Education Qualification:

Bachelor’s degree in finance, Accounting, Business Administration, or a related field. An MBA or relevant advanced degree is a plus.

Work Experience:

Minimum of 7 years of experience in banking or financial services with a focus on cash management and sales and transactional banking.

A minimum of 3 years’ experience as a Relationship Manager managing corporate and institutional clients.

Required Competencies (Knowledge, Skills & Abilities):

• Strong sales and negotiation skills.
• Excellent communication and interpersonal abilities.
• Ability to analyse financial data and market trends.
• Strong organizational and project management skills
• Strong analytical and problem-solving abilities.
• Proficiency in cash management systems and financial software.
• Knowledge of regulatory requirements and compliance standards.
• Ability to work under pressure and meet tight deadlines.
• Knowledgeable in Trade Finance transactions and its associated processes

Note: Deadline for this job posting is 22 November 2024 at 5:00pm and only shortlisted candidates will be contacted