Job Listing
Position: Warehouse Manager
Organization: Jumia
Location: Kampala, Uganda
Type: Full-time
Deadline to Apply: 18th November 2024
Job Description:
The Warehouse Manager will oversee all aspects of warehouse management, ensuring efficient operations across Inbound, Inventory, Outbound, and After-Sales departments to meet KPIs and targets. This role involves process standardization, optimization, and implementing improvements to enhance the overall efficiency of Jumia Services’ warehousing operations.
Key Responsibilities:
Operations Management:
- Establish KPIs and implement simple systems for performance evaluation and improvement.
- Use order life analysis to monitor the end-to-end warehouse process and improve operational efficiency.
- Continuously refine warehouse operations processes and design dashboards to identify operational bottlenecks.
- Oversee daily reporting on backlog, incidents, change/problem tickets, and SLA status.
- Coordinate with technical and local teams on all matters related to warehousing systems.
- Control Out-of-Stock (OOS) situations.
Finance, Stock, Fulfillment, and Warehousing:
- Ensure accurate and timely execution of all financial processes related to warehousing for month, quarter, and year-end.
- Implement processes to prevent stock loss, ensure accurate stock counts, and investigate any variances thoroughly.
- Ensure effective stock management tools and processes are in place across Jumia’s online shops.
Qualifications, Skills, and Experience:
- Education:
- Bachelor’s degree in Business Administration, Logistics/Supply Chain, Economics, or Engineering.
- Professional certification in Logistics or Supply Chain Management is an added advantage.
- Experience:
- Minimum of 6 years in FMCG, E-commerce, or warehouse management.
- Proven ability in data reporting and analysis.
- High comfort level in logistics operations.
- Familiarity with e-commerce fulfillment best practices and an understanding of customer and seller behavior.
- Skills and Competencies:
- Self-driven with strong independent follow-through ability.
- Strong entrepreneurial skills, leadership qualities, and motivation.
- Excellent problem-solving abilities and attention to detail.
About Jumia:
Jumia is a leading e-commerce platform in Africa, providing a marketplace for consumers and sellers to connect. With its extensive network, Jumia Logistics facilitates millions of package deliveries through local partners, while JumiaPay enables secure online payments within the platform.
How to Apply:
All qualified and interested applicants should apply online at the provided link.
Only shortlisted candidates will be contacted.
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