Manager, People & Culture Evidence Action

Evidence Action is a global nonprofit organization with an approach distinctive in international development – we exclusively scale interventions that are backed by strong evidence and can be delivered with exceptional cost-effectiveness. Our programs have grown since our founding in 2013 to reach over 515 million people globally with our interventions. We deliver high impact for every dollar spent, as recognized by GiveWell, The Life You Can Save, and Charity Navigator.

We do development differently. We take a data-driven approach to identifying, scaling, and continuously improving programs which deliver immense impact, ensuring these solutions measurably improve the lives of millions. Our Deworm the World Initiative has helped governments in Africa and Asia deliver over 1.8 billion childhood deworming treatments, improving health, education, and incomes. Dispensers for Safe Water provides sustained safe water access to over 10 million people in rural Africa, preventing childhood illness and deaths.

We drive innovation. Our Accelerator builds the next generation of exceptional programs, taking an approach most similar to a venture capital model. We are ruthless in exiting programs which do not meet our criteria; those that advance deliver outsized impact for millions of people.

We are global. Across nine countries in Africa and Asia, our 700+ people are united by a tremendous passion for our mission and impact. We are strong because of our diversity of experience, geography, and background – with over 90% of our people in the countries where our impact is focused.

We have big ambitions. Over the next decade, we’re setting our sights higher: We aim to reach over 600 million people globally to fulfill our vision of a world where hundreds of millions of people in the poorest places have better opportunities and their lives are measurably improved. We believe in bold and urgent action – because poverty doesn’t wait, and neither should we.

We need great people. Our success to date is due to the collective work of our amazing staff. To achieve our ambitious goals, we are looking for people who share our passion for evidence, cost-effectiveness, and scale. We seek individuals who take an entrepreneurial approach, enjoy tackling hard problems, and have a bias to action and results. If our vision and approach excite you as much as it does us, we invite you to join us.

Job Purpose

The Manager, People & Culture, is responsible for partnering with the Country Director and other country functional teams to drive performance through the effective and efficient implementation of the in-country human resource plan, which looks to continually improve and promote employee engagement, ensure Evidence Action is seen as an employer of choice in the local market and that all employees are supported to reach their full potential.

The incumbent will achieve this by being a strategic partner to the Country Director, by leading all aspects of the country’s P&C function and ensuring that shared ownership of all aspects of the people lifecycle (talent attraction, hiring, performance and development, and retention) is managed efficiently and that promoting a positive work culture is prioritized at all levels.

The Manager, P&C will have managerial and supervisory responsibility over the Country P&C function and its Officers.

This role Reports to the: Country Director- Uganda with support & technical supervision from the AD, People & Culture – Africa Region

Duties & Responsibilities

P&C Strategy

• Regularly review, rollout and ensure adherence to P&C policies, employment policies and procedures in compliance with Evidence Action’s standards and evolving national labour laws
• In liaison with the Country Director, develop staffing and recruitment plans to ensure that each team is staffed appropriately, according to needs and funding availability, in an efficient and timely manner

Recruitment & Selection

• Manage the staff hiring process to ensure it is conducted efficiently and in compliance with Evidence Action’s policies and national labour laws
• Ensure a high-quality, transparent, timely and efficient recruitment process
• Guide the Country Director to determine salaries for selected candidates based on the salary scales.
• Ensure pre-employment requirements are submitted and personnel files with documentation according to the P&C checklist are opened for new staff and completed on a timely basis
• Manage the orientation and induction of new staff at the Country office

Compensation And Benefits

• Ensure the timely and efficient monthly payroll administration
• Manage day-to-day administration of fringe benefits including medical, workman’s compensation, GPA etc with staff and selected vendors.
• In close coordination with Finance, ensure all staff fill timesheets correctly and they are submitted monthly as per policy
• Ensure the proper utilization and accurate tracking of all types of leave

P&C Services Administration

• Timely processing of new contracts, contract extensions, staff transfers, promotions and other change of status/ personnel changes as guided by Global and NRS policies
• Manage processes related to disciplinary actions, staff separation, and termination in liaison with the Manager, Employee Relations & Compliance
• Respond to employee-related queries and provide answers to all P&C-related inquiries and requests
• As custodian of country P&C policy, provide day-to-day advice to all teams, around interpretation and implementing P&C policies, and procedures to ensure consistency of application
• Make sure that employees’ files are always auditable and audited as per Evidence Action standards and any relevant donors’ requirements
• Working with the Country Director and Country Finance teams, support internal and external Audits by ensuring necessary documents are updated, scanned where required and submitted as needed
• Lead the Development and Review of the Annual P&C Budget for the Uganda office
• Assists with all internal and external audit requests relating to P&C files and benefits.
• Process visas and work permits for visitors and International staff as and when required

Performance Management System

• Provide training and ensure new hires and current staff complete the training on the Evidence Action performance management system on SI (Small improvements)
• Monitor the evaluation process at all stages and ensure that employees and supervisors complete the review process promptly
• Guide supervisors as they complete evaluations, help supervisors find effective coaching methods that work for specific issues including identifying areas of poor performance and assisting supervisors to establish plans for improving performance (PIPs), and be present during review meetings when necessary
• Provide ongoing support to the performance system users including responding to various inquiries raised by different employees, clarifying the appraisal forms, methodology etc

Learning and Development

• Conduct continuous sensitization of staff on all P&C policies, rules and regulations.
• Organize learning and development opportunities in coordination with the Country Director for staff to achieve country performance goals
• Provide training, support and advice on performance management and staff development plans and ensure reviews are conducted when required as per the Evidence Action policy and procedure
• Participate in forums relating to Human Resources including internal P&C meetings and feedback to management on best practices, and P&C trends in the country and at the global level

Employee Engagement

• Coordinate the execution of employee satisfaction surveys on an annual basis and leverage the results to enhance staff and organizational well-being
• Conduct analysis of engagement surveys and provide insights to country leadership team.

Data & Analytics

• Demonstrate an interest in data analytics, extracting actionable insights, collaborating on stakeholder reports, and taking a proactive approach to address highlighted gaps for improvements
• Promote the use and optimization of systems and tools to streamline processes and enhance the overall employee experience
• Independently seek and utilize information to resolve HR issues and compliance matters

Requirements

• This position demands a dynamic individual with a demonstrated ability to achieve results in a demanding and fast-paced environment
• A Bachelor’s degree in Human resources and an additional HR certification such as SHRM / SPHRi or related fields.
• Member of the Human Resources Professional Body- HRMAU
• A Masters degree in Human resources or a related field will be an added advantage
• Minimum 5 years of relevant job experience; INGO experience is strongly preferred
• Experience in developing and implementing P&C policies, procedures and systems
• Proficient in MS Word, Excel, PowerPoint, Outlook and HRIS (Human resources Information Systems)
• Ability to prioritize and deal with competing demands
• Excellent organizational, interpersonal and communication skills
• A team builder with excellent people skills; culturally sensitive and has the ability and interest to identify and work with a multicultural team

Working conditions: Hybrid working arrangement. The official working hours are 8:00 am to 5:00 pm from Monday to Friday.

Position Location: The position will be based in Kampala, Uganda.

Direct reports: People and Culture Associate/ Officer.

Equal Opportunity Statement

Evidence Action does not discriminate in employment based on race, colour, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Benefits

• Private Health Insurance
• Pension Plan
• Paid Time Off