Assistant Manager – Brokers (Full-time Insurance Job) – Britam Holding PLC

Job Title: Assistant Manager – Brokers
Company: Britam Holding PLC
Location: Kampala, Uganda
Industry: Insurance
Job Type: Full-time
Application Deadline: 27th October 2024

Key Responsibilities:

1. Broker Relationship Management:
   • Build and maintain strong relationships with existing and potential brokers.
   • Provide support by addressing inquiries, resolving issues, and ensuring customer satisfaction.
   • Conduct regular broker meetings to review business performance and explore market opportunities.
   • Deliver an outstanding customer experience in line with Britam’s service standards and customer service charter.
2. Business Development:
   • Identify and recruit new brokers to expand the distribution network.
   • Drive new business growth within agreed timeframes and in line with the business strategy.
   • Collaborate with brokers to create and execute sales plans that align with organizational goals.
3. Training and Development:
   • Conduct training sessions for brokers on products, underwriting guidelines, and other relevant topics.
   • Ensure brokers understand Britam’s offerings and stay up-to-date on product knowledge.
4. Market Intelligence:
   • Stay informed on industry trends, competitor activities, and market developments.
   • Provide feedback to management on market dynamics and recommend adjustments to the broker channel strategy.
5. Performance Monitoring:
   • Monitor broker performance against agreed metrics and take corrective actions where necessary.
   • Analyze sales data to identify opportunities for improvement.
6. Compliance:
   • Ensure the broker channel complies with regulatory requirements and company policies.
   • Conduct audits to verify compliance and address non-compliance issues.
7. Reporting:
   • Generate reports on broker performance, market trends, and business development activities.
   • Present findings and make recommendations to senior management.
8. Product Knowledge:
   • Stay up-to-date with Britam’s products, services, and underwriting guidelines.
   • Provide training and support to brokers on product updates.
9. Other Duties:
   • Perform additional tasks as assigned.

Key Qualifications:

• Bachelor’s degree in Business, Insurance, or a related field.
• Professional qualification in CII/ACII.
• Minimum of 6 years’ experience in sales and broker stakeholder engagement.
• Leadership and team management experience is an added advantage.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Knowledge of insurance regulatory requirements and Britam products.

Key Competencies:

• Strong interpersonal and communication skills.
• High sales drive and results-oriented.
• Critical and analytical thinking skills.
• Strong leadership and teamwork abilities.
• Integrity and professionalism.

Performance Standards:

• High productivity and performance.
• Expenditure within approved budget.
• A high-performance and entrepreneurial culture.

Application Process:

To apply, click the link below:
CLICK HERE TO APPLY

About Britam Holding PLC:

Britam is committed to enriching the lives of marginalized peoples across Eastern Africa, positively impacting communities through various development initiatives.