Job Listing: Manager Credit Monitoring & Recoveries (Full-time)
Company: PostBank Uganda Limited (PBU)
Location: Kampala, Uganda
Industry: Banking
Deadline: 23rd October 2024, 5:00 PM
Job Overview:
The Manager Credit Monitoring & Recoveries is responsible for overseeing loan compliance, managing loan covenants, and ensuring the recovery of loans over 90 days and written-off loans. The goal is to minimize losses by implementing strategies to regularize distressed accounts. The role includes monitoring active loans, resolving audit issues, and training teams on loan-monitoring best practices.
Key Duties and Responsibilities:
- Conduct loan monitoring, including spot checks and direct customer engagements to flag fraudulent loans.
- Maintain and update customer profiles and financial covenants in the loan monitoring system.
- Review loans in arrears daily and follow up for timely collections.
- Identify early warning signs in active loans and take corrective actions in line with credit policy.
- Collaborate with branch management and relationship officers to develop rehabilitation strategies for distressed accounts.
- Ensure timely resolution of audit and compliance issues in line with credit policies.
- Provide coaching on credit policies and procedures to branch teams, and review loan files and credit processes.
- Train and mentor Relationship Managers/Officers on loan monitoring and recovery practices.
- Develop and implement recovery strategies for accounts under the watch category, NPAs, and written-off loans.
- Maintain monitoring trackers for valuations and insurance policies, and ensure timely renewals.
- Monitor credit income lines and escalate any losses to management for corrective decisions.
- Confirm loan disbursements conform to approved terms and conditions and escalate deviations.
- Manage loan defaults and written-off loans, analyzing and reporting issues to supervisors.
- Oversee security disposals, ensure auctioneers have valid licenses and track their performance.
- Issue default notices and maintain trackers for recovery costs, sold securities, and impounded items.
- Facilitate customer negotiations on settlement agreements and track their progress.
Qualifications, Skills, and Experience:
- Education:
Bachelor’s degree in Business or related disciplines from a recognized university. - Experience & Training:
- 6+ years of experience in Credit Risk and Delinquency Management.
- Training in Credit Risk Management and Control.
- Knowledge of Ugandan laws concerning credit is an added advantage.
- Skills:
- Strong client management, marketing, and negotiation skills.
- Ability to research and analyze information.
- Team player with strong interpersonal and leadership skills.
- Knowledge of relationship management best practices.
- Problem-solving and conflict resolution skills.
- Excellent communication skills, both verbal and written.
- High level of integrity and accountability for corporate goals.
Business Behaviors & Financial Responsibility:
- Ensure no financial losses arise from personal work lapses.
- Build professional relationships across the bank and demonstrate PostBank’s values and leadership behaviors.
- Maintain impeccable integrity in all activities.
How to Apply:
Applicants should submit a cover letter, detailed CV, and copies of academic documents (all in one file) to hr@postbank.co.ug.
Use “Manager Credit Monitoring & Recoveries” as the email subject.
About PostBank Uganda (PBU):
PostBank Uganda Limited (PBU) is a government-owned bank regulated by the Bank of Uganda under the Financial Institutions Act, 2004. PBU aims to be the market leader in advancing financial inclusion.