Job Title: Branch Manager
Company: RCS Consults (on behalf of client)
Location: Kampala, Uganda
Job Type: Full-time
Application Deadline: 15th November 2024
Job Summary:
We are seeking a highly competent, hardworking, and self-motivated individual to fill the position of Branch Manager. The Branch Manager will be responsible for the efficient and profitable management of the branch, overseeing staff, ensuring operational excellence, maintaining high-quality customer service, and driving the branch to achieve its financial and strategic goals.
Key Duties and Responsibilities:
Operational Management:
- Oversee daily branch operations to ensure efficiency and productivity.
- Develop and implement operational policies and procedures to optimize workflow.
- Manage inventory, including procurement, storage, and distribution of cocoa products.
- Ensure compliance with health, safety, and industry regulations.
Staff Management:
- Recruit, train, and supervise branch employees.
- Conduct performance evaluations and provide feedback and development opportunities.
- Foster a collaborative and motivated work environment.
- Create and manage staff schedules to ensure adequate coverage.
Financial Management:
- Prepare and manage the branch budget, monitoring financial performance.
- Implement strategies to achieve financial targets and increase profitability.
- Oversee financial transactions and maintain accurate records.
- Identify cost-saving opportunities to improve financial efficiency.
Customer Relationship Management:
- Build and maintain strong relationships with key customers and stakeholders.
- Address customer inquiries and complaints promptly.
- Ensure high levels of customer satisfaction and service quality.
- Develop strategies to attract new customers and retain existing ones.
Marketing:
- Develop and execute marketing strategies to meet branch targets.
- Coordinate marketing initiatives and promotional activities.
- Monitor market trends and competitor activities to identify opportunities.
- Prepare marketing forecasts and reports for senior management.
Quality Control:
- Ensure the quality of cocoa products meets industry standards and customer expectations.
- Implement quality control processes and conduct regular inspections.
- Address quality issues and implement corrective actions as needed.
Compliance and Reporting:
- Ensure compliance with company policies and industry regulations.
- Prepare and submit regular reports on branch performance to senior management.
- Conduct regular audits to ensure operational and financial integrity.
Qualifications and Skills:
- Bachelor’s degree in Business Administration, Agriculture, Food Science, or a related field.
- At least four (4) years of experience in a managerial role, preferably within the cocoa or related industry.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Proficient in financial management and budgeting.
- Knowledge of cocoa production, processing, and quality control is preferred.
- Ability to work under pressure and meet deadlines.
- Strong problem-solving and decision-making abilities.
- Proficiency in MS Office and relevant software applications.
Benefits & Compensation:
- Competitive monthly salary
- Personal health expense coverage
- 21 days of annual leave plus public holidays
- Coverage of all work-related travel
Work Hours: 8 hours
Experience in Months: 48 months (4 years)
Level of Education: Bachelor’s Degree
About RCS Consults:
RCS Consults is a management consulting firm based in Kampala, Uganda. We specialize in recruitment, talent management, and business advisory services. We work closely with businesses across different sectors to provide solutions tailored to their needs, supporting them in achieving operational and strategic goals. At RCS Consults, we believe in empowering companies with the right people and processes to drive sustainable growth.
How to Apply:
Submit your application by clicking [CLICK HERE TO APPLY].
Industry: Management
Organization: RCS Consults
Location: Kampala, Uganda