Job Opportunity at Wave
Position: Distribution Administration Officer
Location: Mbale, Uganda (with potential travel to other field locations)
Application Deadline: 16th September 2024
Job Type: Full-time
About Wave Mobile Money
Wave aims to make Africa the first cashless continent. We are dedicated to revolutionizing the financial landscape through innovative solutions that enhance convenience and accessibility.
Position Overview
As a Distribution Administration Officer, you will provide critical administrative support to our agent operations and distribution teams. Your role will be essential in optimizing our distribution network and driving user acquisition. You will oversee various administrative functions to ensure the efficient operation of field sales teams and the performance of our agent network.
Key Responsibilities:
- Serve as the administrative contact for agent operations and distribution teams in various locations.
- Coordinate team meetings, organize training sessions for agents and distributors, and manage their recruitment and management according to internal policies.
- Ensure timely payment and up-to-date contracts for distributors.
- Handle invoices and bulk payment recharges from interim firm partners.
- Organize alignment sessions and troubleshoot technical issues faced by distributors.
- Assist with access to platforms and manage agent and distributor activation and deactivation.
- Track client issues during distribution and collect data from new sign-ups.
- Regularly update performance metrics and prepare payment files for bonuses.
- Provide insights on agent and distributor performance using data analysis tools.
Requirements:
- Bachelor’s degree in a business field.
- Experience supporting salespeople, agents, or retail networks in a back-office administrative role.
- Experience managing payroll for 20+ people and understanding of Uganda’s labor laws.
- Strong data analysis skills, including data visualization and advanced spreadsheet knowledge.
Desirable Attributes:
- Exceptional organizational skills with the ability to manage priorities effectively.
- Experience in providing administrative support to field teams.
- Strong analytical skills for interpreting sales data and metrics.
- High attention to detail and thoroughness in tasks.
- Flexibility to adapt to changing conditions and priorities.
- Clear and proactive communication skills, both written and verbal.
- Self-starter with a proactive approach to achieving targets.
- Team-oriented with the ability to work independently.
Benefits:
- Competitive salary with a transparent formula.
- Performance reviews twice a year with bonuses for strong performers.
- Generous health insurance for you and your dependents.
- Parental leave and subsidized childcare support.
- Airtime reimbursement.
- Free food and a modern office environment.
How to Apply:
Interested candidates should submit their applications by 16th September 2024. Click here to apply or use the provided application link.