8. Job Title: Post Bus Conductor (06 Positions)
Duty Station: GPO Kampala
Level: Six (06)
Reports to: Post Bus Supervisor
PURPOSE OF THE JOB
Working collaboratively with the Bus driver, ensure accountability for revenue mail, and clients.
DUTIES AND RESPONSIBILITIES
1. Load and unload mailbags, parcels and other postal items onto and off the Post Bus.
2. Collect fares from all passengers and issue tickets, handle cash transactions and provide correct change.
Keep accurate records of fare collections and tickets issued.
Assist in timely and accurately delivering mail items to specific locations or recipients during scheduled stops.
5. Ensure that all items in the Post Bus are securely placed to prevent damage during transit and that they are not tampered with.
Assist in sorting mail according to delivery routes or destinations and ensure efficient and timely distribution
7. Provide assistance to customers by answering questions and offering information about the postal services when required.
8. Help passengers with boarding, sitting and ensuring their comfort and safety.
9. Assist in keeping reports related to mail delivery and transportation activities
Maintain order and cleanliness within the Post Bus, manage any waste generated during the route and ensuring that the bus is tidy and free of obstacles.
11. Work with the driver to navigate and plan for the routes and communicate any traffic or road conditions that may impact delivery schedules
12. Maintain records of all mail items loaded and unloaded, noting any discrepancies or issues and immediately report any cases to the supervisor.
13. Help passengers with special needs such as elderly or disabled individuals, ensuring they receive appropriate assistance, and address any passenger concerns during the journey.
14. Adhere to all postal regulations, procedures and safety standards during operations.
15. Attend to needs of customers along the Bus route, observing utmost professionalism, security consciousness, and courtesy
KEY PERFORMANCE INDICATORS
• On time departures
• Passenger satisfaction rate
• Mail delivery accuracy
• Fare collection efficiency
• Route completion rate
• Compliance with Safety Regulations
• Vehicle cleanliness
PERSON SPECIFICATION
Minimum Qualifications
• Diploma in Accounting, or Business Management
• Possession of a driving license or additional qualifications such as Basic
Mechanical Engineering or Accounts will be an added advantage
Working
Experience
Minimum of two (2) years’ experience in a similar field
Competences
• Demonstrable financial management skills
• Ability to keep accurate records of finances, mail and passenger tickets issued
• Ability to handle physical tasks such as loading and unloading mails and parcels
• Time management
• Ability to speak and write English
• Ability to check minor defects on the vehicle
• Must possess Demonstrable Customer Care skills
Interested candidates should send their Hard copy application to the address below not later than 2nd September, 2024.
The Head, Department of Human Resource and Administration
Uganda Post Limited
P.O. Box 7106 Kampala
Uganda
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