Program Manager Dfcu Bank

REPORTING TO: Senior Manager Project Management Office

JOB PURPOSE: Reporting to the Senior Manager Project Management Office, the role holder will be responsible for managing the implementation of the planned projects to transform the Bank into a digital and process-oriented operation aimed at improving customer satisfaction.

LOCATION: Kampala

KEY ACCOUNTABILITIES:

• Manage the different project managers and teams assigned for the implementation of change initiative projects.
• Manage the allocated projects to ensure they are delivered on time, scope, and quality within budget and meet the objectives set.
• Implement a well-defined project management process or methodology that utilizes appropriate toolsets and a pool of experienced and competent Project Managers.
• Team management including undertaking the mandatory performance reviews, adequate staffing, and coaching.
• Regular monitoring to ensure that the approved change initiatives are adopted within the organization.
• Develop and maintain project documentation for reference.
• Reviews project activities for compliance with procedures and standards.
• Produce consolidated reports, including milestone summaries, key issues, risks, benefits, and a summary of costs incurred.
• Integrate change management activities into project plans to improve the success of projects that are implemented by the Bank.
• Define and measure success metrics and monitor change processes arising out of Bank projects, process reviews and other change initiatives.
• Engage/manage stakeholders to build transitional plans, complete business change readiness activities and transform behaviours which will support the business through the transformation process.

KNOWLEDGE, SKILLS, AND EXPERIENCE REQUIRED:

• A Bachelor’s Degree in Computer science, Information Technology, Business Computing, Commerce, Accounting or Business Statistics or another related field.
• Master of Business Administration (MBA) is an added advantage.
• Project Management certification (e.g., PMP, Prince2).
• Agile methodology/SAFe certification is an advantage.
• Adept at Financial Technology.
• Experience implementing CAPEX projects in the banking or telecommunications sectors.
• A minimum of 10 years of program Management or an equivalent of 7 experience of Project Management experience in a similar working environment, a Banking environment is an added advantage. Experience in telecommunications is also acceptable.
• Experience managing C-suite teams.
• Strong negotiation skills.
• Proven project management capabilities.
• Effective people management skills.
• High attention to detail.
• Self-motivated and driven.