Head of Information Technology (IT) Exim Bank Uganda

Department: Information Technology.
Duty Station: Head Office.
Reports To: Chief Executive Officer

JOB PURPOSE.
Lead the formulation of ICT strategy and contribute to shaping the long-term vision for Information Management at Exim Bank. Responsible for overseeing and optimizing day-to-day ICT operations, ensuring that both staff and clients have seamless access to necessary technical resources, applications, and support. Drive innovation and efficiency to empower Exim Bank in achieving its objectives securely and competitively within the market.

KEY DUTIES AND RESPONSIBILITIES.
• To create and maintain Information Technology & Management strategy in line with stakeholder (country and group) needs and in keeping up with current best practice for the youth sector in the field of IT. Review, align and communicate IT performance, resource and risk with the banks overall business strategy.
• To ensure alignment of Information Technology and management with established strategies and policies. Ensure these policies and strategies adhere to governmental, legislative, regulatory requirements, as well as internationally accepted standards.
• Lead the development of guidelines, standards, policies and procedures and disseminate to technology teams in the bank.
• To manage the development and implementation of current and future ICT and business-related technology projects. Specifically, to manage:
• The development plans for ongoing integration, upkeep and improvement of IT systems.
• The commissioning of appropriate and cost-effective procurement and contractual arrangements.
• The management of project and system dependencies at planning, implementation and support stages.
• The sign off of all project management milestones for IT projects.
• To manage the day-to-day operations of IT systems, ensuring that planning, end-user impact, change management, training, quality management are properly addressed and monitored to ensure that deadlines, budgets and service levels are met and results delivered.
• To manage the relationships with (and between) external vendors and suppliers, ensuring contracts and service levels are negotiated in line with strategic aims and financial constraints and ongoing service is in-line with agreed contracts.

To develop and maintain the Major Incident & Business Continuity plan for IT and to implement measures designed to safeguard the Information Technology and Management needs of the Bank in the event of major incidents or disasters.
• To organize and implement servicing and support of all Banking IT systems to agreed service level standards.
• Takes full responsibility for performance management of all direct reports, focusing on all aspects of sound people management: recruitment, development, performance management, career pathing, on the job training, coaching and mentoring, and employee engagement within the precincts of the bank’s human resource plan, policies and procedures.
• Define performance contracts for staff and monitor their performance against agreed standards and objectives, working with them to grow their skills were needed.
• To manage the annual Information Management budget and any associated funds. Specifically, to be responsible for the review, audit and prioritization of all information management tools, including (in partnership with the Finance Director) the replacement cycle of information technology hardware.

KEY ATTRIBUTES.
• Leadership and Management Skills.
• Regulatory Knowledge.
• Analytical Skills: Ability to evaluate current systems and identify areas for improvement.
• Technical Skills: i.e. Proficiency in core banking applications and systems and strong understanding of banking operations and processes.

REQUIREMENTS.
• A bachelor’s degree in computer science, Information Technology, or a related field. A master’s degree as an added advantage.
• Certifications in project management (e.g., PMP), IT governance (e.g., COBIT), ITIL (Information Technology Infrastructure Library) CISSP (Certified Information Systems Security Professional), CISM (Certified Information Security Manager would be advantageous.
• At least 10-15 years of progressive experience in IT roles, 5 must be in a supervisory role specifically IT management.
• Proven experience in managing and implementing core banking applications and systems.