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Collections Officer Swift Minds

Swift Minds: is hiring on behalf of our client in the banking sector.

Duties and Responsibilities:
• Ensure collections target by devising strategies and executing the same.

Regularly review the delinquent accounts/portfolio of the company and develop strategies for timely remediation, collection or recovery.

Liaise with internal and external stakeholders to ensure effective and efficient collection and recovery efforts.
• Ensure that documentation and securities of the non-performing and written off portfolio are in place and up to date.
• Advise delinquent clients on payment options
• Implement remedial action for purposes of minimizing risk of credit loss to the company.
• Participate in credit committee meetings to proactively identify and/or recommend accounts that require closer monitoring by the recoveries & collections team.
• Ensure compliance with prudential and internal policy classification and impairment requirements in the non- performing assets book.
• To participate in visitation of clients within the bracket of delinquent loans with a view of improving collections.
• To make regular and prompt follow ups on client in the ambit of delinquent loans and initiate strategies to mitigate losses.
• To submit weekly collections reports together with proposed actions against non-performing loans of all branches to the line manager.
• Respond to data-related queries and set up processes to make data more efficient

Qualifications and Experience
• Bachelor’s degree in Microfinance or related field
• Minimum of 3 years of relevant working experience.

Send y CV to recruitment@swiftminds.org Deadline: Apply by 24 July 2024 NB: Selection is on rolling basis. Due high volumes of applications, only selected candidates shall be contacted, All applicants’ CVs are kept on file for future opportunities.

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