Job Title: Sales Consultant (Fresher Jobs)
Organisation: Stanbic Bank Uganda Limited
Duty Station: Kampala, Uganda
About Organisation:
Stanbic Bank Uganda Limited is a subsidiary of Stanbic Africa Holdings Limited which is in turn owned by Standard Bank Group Limited (“the Group”), Africa’s leading banking and financial services group. The Standard Bank Group is the leading banking group focused on emerging markets. It is the largest African banking group ranked by assets and earnings. Stanbic Bank Uganda Limited is the largest bank in Uganda by assets and market capitalization. It offers a full range of banking services through two business units; Personal and Business Banking (PBB), and Corporate and Investment Banking (CIB).
Key Duties and Responsibilities:
- To sell products in accordance with the business needs and to facilitate the development of customer loyalty through customer management and to consistently portray a professional image.
- Generates leads, builds new and maintains existing customer relationships for walk-in customers.
- Assesses client service requirements and resolves accordingly
- Migrates customers to digital platforms.
- Attends to customer queries within set timelines and escalates those that cannot be resolved to relevant departments.
- Logs all queries, complaints and Queries on Salesforce.
Qualifications, Skills and Experience:
- A bachelors degree in business, commerce or a related field
- Must have at least two years previous sales experience from a financial institution
- Customer understanding & the ability to analyse customer needs by engaging with them, analysing their personal financial objectives as well as their current financial position.
- Strong product knowledge, understands the features, benefits and pricing banking products and services across multiple customer segments.
- Sound knowledge of the Bank’s laid down policies and procedures as it relates to the processing of customer transactions. Knowledge of the functions within the branch network
Behavioural Competencies
- Good verbal & written communication
- Pays attention to detail
- Diplomatic, able to handle pressure/conflict
- Results-orientated ( target driven across all KRAs)
- Good numerical ability
Technical Competencies
- Computer literacy
- Sales skills
- Risk management ability
- Establishing rapport
- Generating Ideas
How to Apply:
All candidates who wish to join the one of Africa’s biggest Banking Groups, Standard Bank in the aforementioned capacity are encouraged to Apply Online by visiting Link below.
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