Development and implementation of business strategies to deliver performance and growth targets of the branch and WRB Business
• Responsible for branch growth & profitability.
• Ensure compliance of execution of sales, service & transaction processing in line with Group policies.
• Optimize branch P&L and balance sheet performance as well as other financial KPIs.
Strategy
• Responsible for branch growth and profitability month on month for the region.
• Ensure compliance of execution of sales, service & transaction processing in line with Group policies.
Business
• Optimize branch P&L and balance sheet performance as well as other financial KPIs.
• Oversee execution of training & development curriculum including certification, empowerment rules, rewards & recognition programs and career paths for branch staff.
• Responsible for branch staff performance metrics and balanced score card.
Key Responsibilities
Processes
• Monitor and ensure that all branch Key Performance indicators are achieved.
• Check and authorise internally raised entries in accordance with Delegated Authority.
People & Talent
• Ensure high quality, knowledgeable service levels in branches to exceed customer expectations
• Build motivated, committed and focused Branch team, consistently delivering creative, precise and customer focused service.
• Identification and development of talent within the branch.
• Build motivated, committed and focused front and back office teams, consistently delivering creative, precise and customer focused service.
Risk Management
• Fully comply with all group policies, operational risk management procedures, KCSA & GIA to achieve satisfactory grades on local & Group Audits.
• Review & sign reconciliations of the branch suspense accounts, cash reconciliations on a daily basis.
• Review reports as per distribution list
Skills and Experience
Governance
• Fully comply with all group policies, operational risk management procedures, KCSA & GIA to achieve satisfactory grades on local & Group Audits.
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Lead the [country / business unit / function/[team] to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *
Qualifications
• University Degree
• Communication skills
• People management skills
• Problem solving skills
• Collaborative skills
Submit your CV and Application on Company Website : Click Here
Closing Date : 29th June, 2024