Job Title: Business Development Executive, EB
Organisation: Standard Chartered Bank (Stanchart)
Duty Station: Kampala, Uganda
About US:
Standard Chartered PLC is a British multinational banking and financial services company headquartered in Hong Kong, China. It operates a network of over 1,700 branches and outlets (including subsidiaries, associates and joint ventures) across more than 70 countries and employs around 87,000 people. It is a universal bank with operations in consumer, corporate and institutional banking, and treasury services. Despite its UK base, it does not conduct retail banking in the UK, and around 90% of its profits come from Africa, United Kingdom, United States and the Middle East. Standard Chartered Bank Uganda is the longest established international bank in the country; the first branch was opened in August 1912. We had 11 branches up to 1972 and retained only one branch during the turbulence of the 70s. In 1998 we acquired 4 branches of former Cooperative Bank in November 1999. Standard Chartered Bank Uganda today has a network of 11 branches in Kampala, Jinja, Mbale, Mbarara and Gulu. Standard Chartered Bank Uganda has 29 ATMs and over 600 staff.
Job Summary: The Business Development Executive, EB will acquire business from potential Employee Banking clients whilst providing the appropriate service standards through engagement of individual NTB clients who are employees of corporations with whom WRB has established a relationship with.
Key Duties and Responsibilities:
Business
- Meet annual sales budget expectations for the business through Inbound and outbound NTB sales & activation (CIC/CC: onsite, lists)
- Engage NTB clients (any segment) who are employees of corporations with whom WRB has established a relationship with (primarily CIB clients)
- Engage via on-site marketing/road shows, or via employee lists provided by corporation
Processes
- Connect & explain
- Connect with identified employees (based on B2B set of leads)
- Explain proposition & requirements in full
Prepare & set up
- Pre-send product bundles description and bank proposition
- Conduct remote KYC
- Collect all documents (digital) required for account opening and pre-fill forms
- Meet, deep sell & train
- Meet in person (ensure Priority Banker joins if Affluent)
- Listen and determine further needs
- set up anchor products
- Initiate discussion to cross-sell
- Educate and conduct initial set up for online, ATMs, Client Centre, and Store
Activate
- Conduct fulfilment
- Pass on referrals/leads of other products to respective specialists
- Regulatory & Business Conduct
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Qualifications, Skills and Experience:
- Communication & presentation
- Negotiation & bargaining
- Relationship management
- Product broadening
- Enhanced multi-product Priority/ Personal knowledge
- Market and competition knowledge
- Client engagement
- Closing deals
- Client training on digital solutions
- Communication and presentation skills
- Negotiation and objection handling
How to Apply:
All candidates who wish to join Standard Chartered Bank should apply online at the link below.
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