Credit Officers ENCOT Microfinance

Serving over 36,000 clients in 17 districts of the Mid-Western and Central region(s) of Uganda, ENCOT Microfinance Limited (ENCOT) is a social impact, fast growing and innovative MFI operating a network of 10 branches of Hoima, Masindi, Kigumba, Kagadi, Nakasongola, Kawempe, Luweero, Bweyale, Katikara and Karuguuza. ENCOT’s mission is to provide microfinance services to low-income smallholder farmer communities, most especially women, to allow them curve their own paths out of poverty through creation of own jobs. ENCOT is seeking to recruit dynamic, self-motivated and result oriented professionals to urgently fill the following positions:

Credit Officers.
The role of this position is to provide direct sales of loans / credit services offered by ENCOT to customers and ensure loan 100% recovery of assigned loans portfolio (both current and past-due) in a manner that ensures maximum return while ensuring application of best practice and customer satisfaction in accordance with ENCOT’s strategic objectives and credit policies.

Key Duties and Responsibilities:
• Client mobilization and training.
• Loans processing.
• Loan recoveries.
• Customer care.
• Loans utilization follow-up.
• Delinquency management.
• Reporting as required.
• Contribution to general organization development as a key member of staff.
• Any other duties that can be competently and professionally performed.

Education and Experience:
• A diploma in Social Work, Education and Business Studies or any other related field.
• No prior experience required.
• MUST be able to ride a motorcycle
• 27 years and below.

Core capabilities:
• High level of honesty, integrity and accountability.
• Ability to achieve results while working independently with little supervision.
• Ability to communicate effectively (Written, Verbal and Gesture).
• Thinking deeply, clearly and independently.
• Ability to learn, unlearn and re-learn while practicing change and innovation.
• Ability to work in teams and build collaborative relationships.
• Ability to frequently travel to the field as required.
• Ability to work and live with rural communities especially the poor.
• Ability to communicate fluently in English and some local languages.

Note: Field transport and other facilitation will be provided.