Recovery Officers x2 Asaak Financial Services

Asaak strives toward unlocking the economic potential of marginalized small and medium business owners. By bringing together a team of individuals with a wide range of backgrounds and a passion for fintech. Asaak is equipping business owners and journeying with them to their bigger dream.
In this regard, Asaak is seeking for the services of an experienced, talented, knowledgeable and enthusiastic professional to become part of its team as indicated below:

Duty Station: Mattuga
Reports: Risk, Recovery Tracking Administrator

Job Summary:
The Recovery officer will be responsible for enforcing the complete repayment of all non-performing loans and impounding vehicles from defaulting clients.

Position Details: Two Recovery Officers are required for the Matugga branch.

Responsibilities:
1. Calling Asaak’s clients and encouraging them to repay their loans.
2. Monitoring loan payments.
3. Ensuring that the set targets on bad debt recoveries are met.
4. Monitoring tracking devices in clients’ motorbikes and reporting suspicious behavior (including nights and weekends as needed).
5. Impounding vehicles from defaulting clients.
6. Conducting field visits associated with recoveries and compliance.
7. Managing assigned loan portfolio.
8. Taking individual action as per policy to recover delinquent loans, and any other duty as may be assigned.

Qualifications and specifications:
● Must hold a minimum of a bachelors degree in microfinance or any related field
● Must possess excellent multi-tasking skills and the ability to function under pressure.
● Have excellent communication and interpersonal skills
● Must have high levels of personal and professional integrity
● Must be able and willing to ride a motorcycle and possess a valid riding license with Class A