Job Title: Claims Officer
Organisation: Double Q Company Limited
Duty Station: Kampala, Uganda
About US:
Double Q Co. Ltd is a provider of heavy transport solutions, including trucks and excavators, with an extensive product-related service offering that includes: vehicle financing, insurance, GPS and rental services. Double Q Co. Ltd is the leading and authorized distributor of SINOTRUK and XCMG road equipment, as well as spare parts and accessories for heavy machines and trucks in Uganda. This includes trucks, mobile cranes and excavators, as well as product related service offerings such as: vehicle financing, insurance, GPS and rental services to enable our clients to focus on their core business.
Job Summary: Double Q Company Limited is seeking a dedicated and detail-oriented Claims Officer to join our dynamic team. The Claims Officer will be responsible for efficiently processing and managing insurance claims, ensuring timely resolution, and providing excellent customer service.
Key Duties and Responsibilities:
- Evaluate insurance claims to determine coverage eligibility.
- Investigate claim validity by gathering and analyzing relevant information.
- Coordinate with clients, insurance adjusters, and stakeholders to obtain necessary documentation and information.
- Review policy terms and conditions to ensure accurate claim processing.
- Assess damages and losses, negotiating settlements within established guidelines.
- Maintain accurate records of claims processing activities and communications.
- Provide exceptional customer service throughout the claims process.
- Collaborate with other departments to resolve complex claims issues.
Qualifications, Skills and Experience:
- Bachelor’s degree in business administration, Finance, or related field.
- Proven experience in insurance claims processing or a similar role.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal abilities.
- Attention to detail and accuracy.
- Ability to work efficiently under pressure and meet deadlines.
- Knowledge of insurance policies and procedures is preferred.
- Proficiency in Microsoft Office Suite and claims management software.
Benefits and Perks:
- Competitive salary package
- Professional development opportunities
- Friendly and supportive work environment
How to Apply:
All candidates should send an updated resume and a cover letter detailing your relevant experience and qualifications to miria@doubleq.co.ug
Please include “Claims Officer Application” in the subject line.
Deadline: 21st April 2024.
Double Q Company Limited is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. For inquiries or further information about the position, please contact us through miria@doubleq.co.ug.
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