Job Title: Analyst, Personalisation
Organisation: Stanbic Bank
Duty Station: Kampala, Uganda
About US:
Stanbic Bank Uganda Limited is a subsidiary of Stanbic Africa Holdings Limited which is in turn owned by Standard Bank Group Limited (“the Group”), Africa’s leading banking and financial services group. The Standard Bank Group is the leading banking group focused on emerging markets. It is the largest African banking group ranked by assets and earnings. Stanbic Bank Uganda Limited is the largest bank in Uganda by assets and market capitalization. It offers a full range of banking services through two business units; Personal and Business Banking (PBB), and Corporate and Investment Banking (CIB).
Job Summary: The Analyst, Personalisation supports the establishment of a Personalization capability in a specific Africa Region, Involved in Rolling-out developed analytical tools and toolboxes into regions and countries enabling the advancement of country-specific personalization journeys.
Key Duties and Responsibilities:
- To leverage our client’s voices through personalized and contextually relevant conversations for client-led products and solutions design and development.
- To collaborate with a multi-disciplinary insights and analytics team that partners in the design and delivery of personalized client conversations for Personal and Private Banking Clients, country.
- To co-create, administer and enhance a client conversation portal (e.g. NBA) enabling bankers to have contextually relevant and meaningful conversations with clients in partnership with in-country personalization teams,
- To build, maintain and enhance statistically robust and accurate campaign models to facilitate conversations, take-up optimization across acquisition, retention, right-sell, and cross-sell interventions for all PPB segments.
Qualifications, Skills and Experience:
- The applicant for the Stanbic Bank job must hold a First Degree in Mathematical Sciences or related from a reputable Institution.
- Masters Degree In Business Commerce
- 5-7 years’ experience, working with analytical solutions and products including in deep quantitative, analytics, and modelling environments with proven track record on delivering both customer and commercial outcomes.
- Experience working with customer conversation portals with proven track record in customer insights and analytics environment with end-to-end accountability on translating data in to insights and translating the derived insights in to actionable customer conversations delivering both customer and commercial outcomes
Behavioral Competencies:
- Articulating Information
- Challenging Ideas
- Checking Details
- Developing Expertise
- Developing Strategies
- Embracing Change
- Establishing Rapport
- Generating Ideas
- Interacting with People
- Interpreting Data
- Making Decisions
- Producing Output
Technical Competencies:
- Risk Reporting
- Quantitative and analytic
- Risk Response Strategy
- Risk/ Reward Thinking
- Verbal Communication
- Write Effective Communications
How to Apply:
All candidates who wish to join the one of Africa’s biggest Banking Groups, Standard Bank in the aforementioned capacity are encouraged to Apply Online by visiting Link below.
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