Internal Controls Officer x2 Dfcu Bank

JOB PURPOSE: Reporting to the Head- Branch Distribution, Internal Controls, the role holder is implementing the Internal Controls work plan as assigned, to ensure the achievement of the department objectives.

LOCATION: All Regions

KEY ACCOUNTABILITIES:
• Carry out timely and quality standard and ad hoc reviews as assigned, in line with the annual work plan to identify control gaps and escalate them through the appropriate Governance.
• Perform controls-based snap checks, reviews, revenue assurance, exception investigations, etc. across all the key processes in Branch Distribution and alternate channels.
Liaise with the different stakeholders to analyse identified gaps and recommend effective remediation measures.
• Liaise with the Risk champions to undertake risk identification, assessment, monitoring, and reporting through the available tools, and ensure compliance with policies and procedures.
Champion a healthy risk and control culture across the bank through training and awareness as well as advisory and guidance.
• Timely tracking to full closure of the rectification of all audit (internal and external) findings to prevent scenarios of repeat findings and overdue issues.
• Perform root cause analysis for non-fraud incidents and recommend and track remedial actions.
• Monitor the effective implementation of the operational risk framework i.e. loss control, incident management, BCM, and IRM as per the approved risk management framework.
• Prepare and deliver lessons learned from incidents and emerging risks.
• Participate in review of the policies, procedures, service level, agreements, guidelines, and process flow for branches by providing input for improvement and follow up to ensure all these documents are up to date.
• Evaluate the sources of income leakages and recommend actions to close the gaps.
• Participate as assigned in combined assurance reviews.
• Perform other tasks as may be assigned by your Line Manager or the Head, Internal Controls.

QUALIFICATIONS, EXPERIENCE AND COMPETENCIES REQUIRED:
• Bachelor’s Degree.
• Three (3) years’ experience in a financial institution.
• Professional qualification in Risk Management/ Audit is an advantage.
• Knowledge of Risk Management processes (e.g., methods for assessing and mitigating risk).
• An understanding of Branch Operations.
• Willingness to question/challenge existing processes.
• Excellent communication and interpersonal skills.
• Analytical with good attention to detail and strong problem-solving skills.
• Ability to identify and engage with all stakeholders across various Domains.
• Effective team player.
• Ability to work independently.