Field Operations Coordinator Educate!

Field Logistics coordination (50%)
• Process field requisitions in a timely manner.
• Ensure that Airtime for the implementation of VIP boot camp are disbursed in a timely manner.
• Work with Field teams to ensure that advances are fully accounted for according to E! finance procedures.
Plan & ensure that Mentor stipends are disbursed as per program stipend schedule.
• Keep track & work towards timely delivery of field materials delivered to mentors & YLs as per the program schedule.
Take lead in the VIP allocation & reallocation process and ensure that all VIPs are allocated as per the need.
Update VIP bootcamp mentor list at all times and share with VIP bootcamp management team.
• Maintain a mentor database, track Mentor drops, and update the mentor backup database at all times.

Mentor Recruitment Oversight (30%)
• Take lead in the mentor recruitment strategy & ensure that the strategy is aligned to the current mentor needs
• Ensure that mentor list is up to date & shared on a weekly with other departments
• Work with the MRO to track mentor number & mentor drops & also ensure that mentor drops are reported on a timely manner
• Collect & document mentor paperwork & ensure that it is well documented
• Liaise with MRO to mobilize mentors for Induction & onboarding & ensure that mentors present approved parental approval form during Induction
• Create mentor unique Identity code using the sales force system & share with all mentors
• Upload & update mentor information on the sales force system
• Collaborate with the implementation team to support new mentor onboarding, track drops & reporting.

Mentor Performance oversight (20%)
• Collaborate with performance metrics to ensure that the mentor performance tracking system is set up & able to provide an up to date mentor performance report at all times
• Work with M&E to ensure that teams are trained on mentor KPIS and KPIs are constantly updated as per program targets
• Liaise with implementation to identify mentor training gaps & support the training during the induction and during the course of the the program implementation cycle
• Work with MRO to ensure that mentors fully understand their performance deliverables on a termly basis
• Ensure that mentor performance feedback are provided to mentors on a timely manner
• Spearhead the process of producing the final mentor performance report & ensure that the report is submitted to Implementation team by close of program cycle

Mentor Help Line (20%)
• Co-lead monthly capacity building plan review
• Lead Training of trainersfor POs and PCs
• Run sampled quality check ins for trainings and document feedback
• Research best practices for improving virtual capacity and training and implement with team
• Collect training needs and update plan time to time
• Coordinate with other departments to reconcile resource needs for teams including support tools like airtime, internet and equipment.
• Coordinate schedule for trainings with PCs and POs for smooth training quality and attendance
• Run termly Youth Leaders trainings on basic ICT packages to hence their comprehension of the ICT packages and their reporting skills
• Work towards addressing the reporting challenges through liaising with the M&E department by heightening the coaching levels of the Youth Leaders in the Region
• Liaise with D&I to organize capacity building Trainings for the Youth Leaders.
• Create a feedback system to support Programs, D&I and M&E departments to establish skills gaps and develop tailored training content for the Youth leaders.
• Work closely with the Youth Leaders to support them in their growth areas with intent to reduce their skills gap in executing their role in reporting and mentor management.
• Lead regional in person or virtual induction preparations, implementations and evaluations includes; collaborating with design on scheduling, leading ToTs, coordination of feedback and troubleshooting.

Qualifications
• Bachelor’s degree in any business course with at least 3 years of professional experience. At least 2 years experience in development work (NGO, Schools, Youth related work, Volunteers/Interns, School Practices, Church) directly managing a diverse team of at least 7 people.
• Must have knowledge in Finance & taxation. Proficiency with Google suites, MS Office Suite, with excellent MS Word and Excel skills, etc.
• Experience working within the education sector in East Africa preferred and leading & coaching a team, managing finances, program reporting.
• Excellent interpersonal and written communication skills,strategic Skills, project Planning, and Problem-solving skills
• Should be systems oriented, high integrity with experience in multitasking in a fast – paced environment, set priorities, work independently as well as thrive a team.