Receptionist Asaak Financial Services

Duty Station: Kampala
Reports to: HR & Branch Manager

Job Purpose:
To provide front office and administrative support to the branch office in line with the company vision, mission and guidelines.

Duties and Responsibilities:
The employee’s duties and responsibilities shall include but not be limited to:
● Receive and guide all visitors to the relevant staff in the branch office in line with the office guidelines.
● Answer and address incoming/outgoing phone calls and deliver messages accurately and completely in line with the office guidelines.
● Organize courier deliveries and manage the delivery of documents to different entities.
● As the first point of contact, alert the administration of any incidents/ suspicious activity that may pose a security risk to the office or staff in line with company guidelines.
● Maintain clean office premises and a hygienic environment for staff and visitors by complying with office procedures, rules, and regulations;
● Perform necessary documentation and filing.
● Organize and schedule meetings and appointments appropriately to avoid conflict;
● Provide administrative support to all staff through filing, photocopying, generating reports and presentations in line with office requirements.
● Provide secretarial support through taking minutes of meetings, managing accountability and capturing financial records in the accounts system for easy audit by the accounting team.
● Receive, store, issue store supplies and ensure proper management of the branch office store in line with the administrative guidelines
● Supervise, evaluate and monitor the performance of the office assistant, and caretaker by giving constructive feedback, mentoring and coaching in line with HR guidelines.
● Perform any other duties as assigned by your supervisor.

Minimum Requirements:
● Diploma in Secretarial Studies, Office Management or related Bachelor’s degree
● At least one (1) year of related experience in a busy working environment
● Basic knowledge of Ms. office software & computer applications
● Good oral and interpersonal skills
● Hands-on experience in handling office equipment e.g. printers, telephones
● Fluency in Lusoga will be an added advantage