Job Title: Implementation Engineer
Organisation: Sama
Duty Station: Kampala, Uganda
About US:
Sama is the leading training data provider for Fortune 2000 companies such as Google, Walmart, Ford, Microsoft, and Marriott. We help these organizations get their machine learning models to production more quickly by providing accurate annotation and validation for their datasets.
Job Summary: Sama is searching for a talented and experienced Implementation Engineer to help our customers make the most out of our data annotation services. As an Implementation Engineer at Sama, you are a strong technologist & a roll-up-sleeves engineer who enjoys working directly with our Product and Global Service Delivery teams and other stakeholders to solve challenging technology problems in AI. You will act as a technology guide through the customer journey from setup to the delivery of customer architectures and technology solutions. You will be a part of the Solutions team, focused on ensuring that your innovative solutions result in a smooth experience for our customers.
Key Duties and Responsibilities:
- Partner with Sales, Account Managers, and Delivery teams to implement & deliver customer solutions
- Be a technical product expert in our Sama technology platform
- Understand intricate customer requirements to integrate Sama platform and services
- Build, deploy and support customer-specific solutions or integrations
- Simplify technical solutions and make it consumable for non technical stakeholders
- Problem solving often when the problem is ambiguous
- Design solutions that artfully balance the symbiosis between technology and humanity
Qualifications, Skills and Experience:
- Bachelor degree in Computer Science or equivalent. Relevant experience can substitute for degree
- At least four to six years of experience as a Implementation Engineer, Solutions Engineer, Software Engineer, or equivalent
- Development experience in Python or other web development/scripting languages
- Experience with REST API and/or pub/sub integrations
- Experience working with AV customers
- Strong communication skills, organizational skills and prioritization, balancing multiple challenges at once
- Comfort moving quickly
- Willingness to support global team and be available during various time zones
Desired:
- Previous experience working with teams in East Africa
- Prior experience working in a startup environment
- A strong bias toward action
- Deep commitment to building an ethical, world-class company with technology at its core
How to Apply:
All suitably qualified and interested applicants should apply online at the link below.