Job Title: Key Accounts Manager
Organisation: Zoe Recruitment
Duty Station: Kampala, Uganda
About US:
Zoe Recruitment is a people-focused consulting firm whose mission is to contribute to the transformation of productivity and work ethic, by linking talent to Businesses/organizations and placing people right. At Zoe we believe this then forms the Foundation for sustainable businesses and on a larger scale, economic growth.
Job Summary: Our client, an FMCG distributor household goods is seeking to hire a Key Accounts Manager (RM). The Key Accounts Manager will be responsible for nurturing and expanding relationships with high-profile supermarket clients. This role involves strategic planning, effective communication, and ensuring client satisfaction to drive business growth and maintain a strong market presence.
Key Duties and Responsibilities:
- Develop and maintain strong relationships with key supermarket clients.
- Create and implement strategic account plans to achieve business objectives.
- Identify growth opportunities within existing accounts and pursue new business avenues.
- Collaborate with internal teams to ensure seamless product delivery and customer satisfaction.
- Analyze market trends and competitor activities to inform strategic decision-making.
- Monitor and report on key performance metrics, providing insights and recommendations.
- Resolve any issues or concerns raised by clients promptly and effectively.
- Stay updated on industry developments and regulations affecting consumer goods distribution.
- Conduct regular account reviews to assess performance and identify areas for improvement.
- Represent the company at industry events and maintain a positive brand image.
Qualifications, Skills and Experience:
- Bachelor’s degree in business, marketing, or a related field.
- Proven experience in key account management within the consumer goods or distribution industry.
- Strong negotiation and communication skills.
- Analytical mindset with the ability to interpret data and market trends.
- Decisive, agile and result-driven
- Self-starter and fast learner who can adapt to an ever-changing environment
- Excellent organizational and time management abilities.
- Adaptability to a fast-paced and dynamic work environment.
- Knowledge of the supermarket retail landscape and trends.
- Excellent computer skills, especially Microsoft Excel.
Benefits: Competitive salary, performance-based incentives, and professional development opportunities.
How to Apply:
If you think you fit this profile and would like to apply, send your application and necessary documents to lilian@zoe.ug or crystal@zoe.ug
Deadline: 22nd December 2023.