PURPOSE:
Responsible for efficiently and effectively managing and coordinating activities in the department to ensure satisfactory underwriting standards are achieved in line with the company’s objective.
PRIMARY RESPONSIBILITIES:
• Monitor and supervise underwriting operations to ensure that all adhere to the underwriting guidelines.
• Prepare and review quotations to ensure they adhere to underwriting guidelines.
Review valuation reports and ensure timely dispatch to clients/ intermediaries.
Oversee the renewal process to achieve desired business retention.
• Manage reconciliation of agents and clients statements.
Manage cancellation and refund of premiums within specified limits.
• Review and sign policy documents and other contractual documents within specified limits.
Attend and respond to customers and intermediaries inquiries and complaints.
• Authorize payment requisitions in the system.
• Prepare draft management reports.
• Participate in sales acquisition for general business.
• Review and recommend changes/ improvements to the underwriting procedures and guidelines.
GENERIC DUTIES
• Carry out performance appraisal, coaching, and mentoring staff.
• Resource allocation, staffing and leave approval.
Participate in planning and budgeting for the department.
• Participate in various meetings and committees.
PERSON SPECIFICATIONS
Academic Qualifications
• Bachelor’s degree in a related field
Professional Qualifications
• Diploma in Insurance or CII
Experience
• Minimum of five (5) years relevant experience
Essential Knowledge/Skills and Experience Required:
• Superior negotiating skills
• Excellent communication skills
• Strong management and leadership skills
• Relationship management
• Excellent customer care
• Technical competence in insurance
• Basic knowledge of regulations by UIA and IRA(U)
Essential Behavioral Competencies:
• People management
• Good coaching skills
• Commercial awareness
• Strong leadership skills
• Outstanding cross-functional coordination ability
• Ability to “constructively dissent”
• Ability to build strong relationships across the organization
CIC Insurance Values:
CIC Insurance Group is committed to providing excellent service and spurring further growth, and employees must align their behavior to the following core values as critical to driving their performance.
• Integrity- Be fair and transparent
• Dynamism- Be passionate and innovative
• Performance- Be efficient and results-driven
• Co-operation- Live the Co-operative spirit
If you have the aforementioned professional and academic qualifications and you are ready to execute the above mandate, kindly send your resume to the address below indicating on the subject of your email the job title. For example Ref: Application for Assistant Business Development Manager Medical. Strictly apply through email: careers@ug.cicinsurancegroup.com
The application should reach us by close of business on 14th December 2023. Please note that only short-listed candidates will be contacted.