Head, Enterprise Banking Absa Bank

To develop, plan and implement the strategic direction for Small and Medium Enterprise, Agriculture, Women in Business, and Supply Chain Development

Job Description
Strategy (35%)
• Drive, develop manage and own the implementation of the ESD Uganda Strategy.
• Develop blended finance methodology and implementation, working with credit and coverage to implement structured funds for ESD lending.
• Lead discussions with Corporates to negotiate, solution and close ESD programs managing the cross-sell opportunity and execution across RBB.
• Actively engage and manage client expectations on ESD opportunities and create a pipeline of deal flow.
• Develop consistent and clear management reporting of ESD plans, deal pipeline and scale up and communicate effectively.
• Collaborate across the Bank to ensure the effective scale up of operations with technology and the physical enterprise development offering.
• Coordinate the implementation of the framework and standard by which ESD can be executed in Uganda.
• Liaise with Product & Sector Specialists regarding appropriate client solution to ensure that the client’s needs are met by most suited and appropriate stakeholders.
• Attend relevant industry events to develop new leads, build knowledge of sector developments and keep abreast of key topics of interest to ESD

Sales and Customer Management (35%)
• Develop a deep understanding of corporate value chains in the major industry sectors to inform conversations on ESD programs with corporate clients.
• Lead discussions with Corporates (local and global) to offer ESD solutions. Secure new business and actively manage the business growth and cross sales opportunities.
• Create a pipeline of new business by the corporate base & or referrals to grow the business and client base.
• Sell ESD solutions using a diagnostic approach and by using an in-depth understanding of client needs, commercial banking products (transactional as well as debt) and/or industry to form a holistic view of the client’s business.
• Maintain client visitation plan to steer healthy and sustainable service.
• Use client feedback to enhance product/service offering and inform/avail new/enhanced services to the client.
• Create an environment which ensures effective collaboration between product partners and risk which produces customised client solutions.
• Take responsibility for creating opportunities where product experts are able to meet with top end customers on a regular basis with the aim of creating and maintaining solid client relationships.

People Management (15%)
• Drive a culture of transformation and innovation within Commercial by encouraging knowledge sharing and new ways of doing things.
• Continuously mentor the management team of the area on proactive people management techniques.
• Embed formal Performance Development and informal coaching in the business unit.
• Coach the Commercial’s Management team on how to conduct meaningful Performance.
• Development discussions with their direct reports and ensure that they conduct the process effectively.
• Review training needs analysis conducted by managers. Approve training budgets and review training expenditure to ensure that allocated funds were utilised.
• Establish and maintain a succession plan for the key roles in the area and review and approve succession plans for one level below.
• Review the outcome of the Talent Review process and approve nominations for the business unit. Review effectiveness of the formal Talent Management process
• With the support from the HRBP, interview and recruit direct reports and provide support to during the recruitment of their teams on request.
• Review workforce and recruitment plans for the area and reallocate resources where required together with the Senior People Partner.

Risk, Compliance & Controls (15%)
• Interface with the Risk & Compliance function at the country Head Office to achieve desired results.
• Review Risk Event Reports raised and provide guidance for future prevention.
• Initiate and regularly update plans for reduction of provisions/impairment. This role is directly accountable for the quality of the asset book.
• Accountable for compliance & control environment in the distribution network.
• Any other duties that maybe assigned to you from time to time by the Bank.

Education
• Bachelor’s Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)