Country HR Officer Citi

The Country HR Officer (CHRO) accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness and delivery of end results of an area. May have responsibility for planning, budgeting and policy formulation within area of expertise. Involved in short-term planning resource planning. Full management responsibility of a team, which may include management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations and may include budget approval.

Responsibilities:
• Provides a broad range of HR consulting services to client groups within the organization within a country, including advice on staffing (senior and new talent acquisition), managing talent (assessment, development and redeployment), compensation processes, organization effectiveness (change management, leader effectiveness, performance management, coaching, organization design), employee engagement (communications, employee relations, facilitation of rewards and recognition, employee involvement) and change management to support constant transformation.
• Applies thorough knowledge of HR principles to resolve issues with impact on business segment or functional area.
• Partners with regional HR and business/functional line management in recommending, developing, executing and implementing HR strategies, business plans and programs.
• Partners closely with regional HR Specialist areas, for example, Compensation, Resourcing, Learning and Development Measuring and reporting key human capital metrics.
• Attracts and retains high potential talent by helping to define and establish career paths within client group.
• Coach and develops leaders in successful performance management activities and upgrading talent.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:
• At least 5 years of HR Management experience, either as a Head of HR or as a Senior HR Manager reporting directly to the Head of HR.

Education:
• Bachelors/University degree in HR or related Business Qualifications.
• Master’s degree may be an added advantage.