Organisation: Tujijenge Financial Services Ltd
Duty Station: Jinja, Uganda
Reports to: Managing Director
About US:
Tujijenge Financial Services Ltd, a growing Microfinance institution operating in Eastern region with 4 branches at Busia, Mbale, Soroti and Namayingo.
Job Summary: The Information and Communications Technology Officer will enable the delivery of effective and secure ICT systems and contributing to development and implementation of ICT standards and policies.
Key Duties and Responsibilities:
Diagnose and troubleshoot database errors.
New product creation as per requirement from the Business team.
Perform tests and evaluations regularly to ensure data security, privacy, and integrity.
Create and manage database reports as needed by the organization
Support core banking software together with the vendor to add value to the business
Oversight and technical assistant to head office and branch staff related to IT issues
Ensure proper maintenance of computers peripherals, printer, networking, internet & e-mail, security, data backup, and recovery
Assist to install software, network, internet, email, printer and updating antivirus for all head office and branches
Follow up, maintenance support IT system at Head Office and Branches
Train and guide user on using new software, PC maintenance, and troubleshooting
Develop, implement, and train users IT policies
Perform other requirements analyses and studies assigned by the supervisor.
Key Result Areas
The IT Officer designs IT operations, service delivery, architecture and information security; playing a key role within Tujijenge to support delivery of:
Efficiency and Operational Excellence
Risk Management & Information Security
Data Management & Analytics
Collaboration & Knowledge Management
Qualifications, Skills and Experience:
The applicant must hold a Bachelor’s degree in Computer Science, Information Technology/Systems, or related field.
At least two years of working experience in the IT field for MFIs/Banks
Good understanding of banking/MFI
Good knowledge of Windows Server and Linux.
Experience with programming languages such as SQL
Experience in administering, managing, and tuning databases.
Experience in Quest banking software would be an added advantage.
Experience with programming languages such as SQL
Excellent knowledge of information technology.
Good knowledge in installation and maintenance of network, and computer-related equipment.
A people person, hardworking, honest well organized and reliable
An excellent team player, self -starter with ability to inspire and motivate staff
Highly result oriented person.
Analytical, Critical and strategic thinking
Ability to work independently and a good team member.
Fluent in the English language, both spoken and written.
Good integrity, positive attitude, helpful, high commitment, competence and self-started, well organized and motivated.
Total commitment to quality and attention to details
Must be of high integrity
Must be self-driven
High level of confidentiality
Resilient
Reliable
Persistent
Hard-working
Energetic motivates,
Supportive
Honest and trustworthy
Dedicated to her/his work
Note: For all positions, females are encouraged to apply.
How to Apply:
All applicants who wish to take up this role in the aforementioned capacity should submit their documents as a single combined PDF file including Cover letter, Curriculum vitae, academic credentials with details and contacts of three (3) referees to:
The HR, Tujijenge Financial Services,
P.O. Box 1550 Jinja OR email to hr@tujijenge.co.ug. Physical delivery of hard copies to be made to our offices in Mbale on Aryada Street (Glory to God Building) behind Nkokonjeru Primary School.
Busia above Equity Bank, Soroti on Haridas Road after URA offices, Bukedea on Soroti Highway after the Mosque and Namayingo after Namayingo primary school playground.
Applications with detailed CVs and copies of relevant professional/academic should be emailed certificates to: hr@tujijenge.co.ug
NB: Only shortlisted candidates will be invited for interviews.
Deadline: 17th September 2023.
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