Job Title: Telesales Agent (50 Call Centre Job Opportunities)
Organisation: aYo Insurance Brokers Uganda – SMC Limited
Duty Station: Namanve Industrial Park, Uganda
Contract: Fixed Term Contract
About US:
aYo Uganda Ltd is a subsidiary of MTN and Sanlam Group. It offers life and hospital insurance using technology, analytics, mobile and digital channels.
Job Summary: The Sales Agent will sell insurance cover to MTN customers in a call centre environment.
Key Duties and Responsibilities:
- Contact potential clients and sell the insurance services to them in order to expand the customer base
- Grow the customer base.
- Setup customers on the services.
- Resolving customer complaints or disputes.
- Closing sales deals
- Updating customer details in the system
- And any other duties assigned to you by your line manager.
Qualifications, Skills and Experience:
- The ideal candidate should hold a minimum of a Diploma from a recognized University.
- Positive attitude towards life in general.
- Telemarketing/sales skills.
- Good negotiation skills.
- Language proficiency (Multi-Lingual). English a must with Luganda or any other dominant local language an advantage.
- Excellent communication skills, especially verbal
- Good interpersonal skills
- Computer literate.
- Ability to work under pressure
- Ability to work in a busy and goal-oriented sales- driven environment.
How to Apply:
All suitably qualified and interested candidates are encouraged to apply by Email by sending an updated CV and application letter to recruitment.ug@ayo4u.com and copy mariam.nakayima@ayo4u.com with the subject line indicated as “Telesales Agent.”
Deadline: 31st August 2023.
Note: This offer favors people within the surroundings of Namanve, Bweyogerere, Kireka, Mbuya, Mukono, Seeta, Namugongo etc