Manager – Insights & Analytics MTN Mobile Money Uganda Limited

Mission/ Core purpose of the Job
• To develop and maintain reusable and secure insights and data analytics solutions that can serve the business needs of the organisation.
• To facilitate getting data from a variety of different sources in the right formats, maintaining data quality standards, and assuring that downstream users can get that data quickly.

Main Job Functions:
• Support the Shareholder return strategy by implementing the Division’s processes that are aligned to achieving all elements on the business score card. (I.e. Grow Market Share Grow ICT & Data Revenue, Increase EBITDA margins, Assure Revenue, CAPEX Returns Management and Net Subscriber Additions).
• Participate in Business Processes (i.e process optimisation through automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability) to drive efficiency gains to ensure at least 5% reduction in Divisional budget year-on-year.
• Serve MTN UG’s customers and provide solutions to improve the customer experience.
• Improve MTN UG’s Net Promoters Score
• Develop, test and maintain data pipelines that are scalable, repeatable, and secure and can serve business needs of the organisation
• Collaborate with other division units in demand management to achieve the set delivery targets all year round.
• Collaborate with other division units towards streamlining information management through supporting successful platform shutdowns and migrations, inhouse delivery.
• Achieve service level delivery against the agreed business targets.
• Adhere to data management standards, policies and procedures in order to manage risks associated with data.
• Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.

Job Requirements (Education, Experience and Competencies)
Education:
• First degree in any discipline preferably Software Engineering, Information Systems, Data Science, Computer Science or equivalent
• Master’s Degree in a relevant discipline will be an added advantage.

Experience & Skills:
• 3+ years of work experience in Software Development and Data Science related projects in large organization
• Worked across diverse cultures and geographies advantageous
• Detailed working experience of data governance and standards.

Training:
• Data Science, Machine Learning and Data Analysis
• Computer Science, Software Engineering and Applied Mathematics
• Systems design and testing
• Big Data technologies
• Data Warehousing

Functional Competencies:
• Analytical Thinking
• Business Process Design and Reengineering
• Decision Making
• Information Management
• Prioritisation
• Problem Solving
• Project Planning and Control
• Reporting
• Software Development and management
• Strategic Thinking
• System Analysis
• System Design and Integration
• Telecommunications Technology Fundamentals

Leadership Competencies:
• Results orientation
• Committed to making a difference
• Credibility
• Building collaborative relationships
• Engaged management
• Developing & empowering
• Influencing, Leadership, Power
• Sound judgment
• Strategic planning
• Risk-taking, Innovation
• Global awareness
• Planning and Budgeting
• Software Development and management
• Strategic Thinking
• System Analysis
• System Design and Integration
• Telecommunications Technology Fundamentals