Job Title: Manager Information Technology
Organisation: Uganda Post Limited (Posta Uganda)
Duty Station: Kampala, Uganda
About US:
Uganda Post Limited, trading as Posta Uganda. UPL is the most extensive provider of postal services in Uganda, having an extensive network of postal delivery outlets down to sub-county level.
Job Summary: The Manager Information Technology will plan, manage, supervise and maintain Posta Uganda’s IT infrastructure and related IT-enabled services to achieve operational improvements for the organization.
Key Duties and Responsibilities:
- Plan, design and maintain the organization’s IT infrastructure Experience and services
- Provide effective contract management for all service providers ensuring maximum productivity on all Service Level Agreements
- Manage the IT infrastructure performance adjustments and upgrades to ensure the presence of a secure and reliable service to both staff and clients
- Review, recommend and implement policies and procedures to support the IT function
- Ensure compliance with National IT related regulations, standards and policies
- Review, design and implement effective security controls 7. Develop the annual plan and budget for the IT function in line with the UPL Business Strategy
- Provide support to the team through training, mentoring and capacity building to ensure effective performance.
- Contribute to income generating and sustainability initiative of UPL
- Monitor and report the IT systems’ performance and status to the IT Coordinator and the Management.
- Supervise, motivate, appraise and build staff capacity in the IT department in line with the organizational needs and Human Resource policies, and procedures.
Key Performance Indicators
- An updated inventory of all ICT equipment
- Updated IT Risk Register for UPL
- Timely submissions of reports
- Functional IT Infrastructure (including telecom and intercom systems)
- Compliance reports to National IT standards and Policies
Qualifications, Skills and Experience:
- The applicant must hold a Bachelor’s Degree in Computer Science, Information Systems, Information Technology.
- Master’s Degree in any IT related field
- Certification in ITIL/Prince2/PMP/MCSA will be an added advantage
- Five years of experience in the design, implementation and management of IT infrastructure and networks as well as IT service support in a busy environment Demonstrated IT project management experience will be required
- Analytical and problem-solving skills
- Excellent interpersonal skills
- Excellent communication and report-writing skills
- A person of integrity and honesty
How to Apply:
All interested candidates should send their application i.e. cover letter, CV, and copies of academic documents to careers@ugapost.co.ug in one PDF document; to reach the address below. Please put the job you are applying for as the Subject (Strictly).
The Head, Department of Human Resource and Administration
Posta Uganda
P.O. Box 7106
Kampala, Uganda
Note: Please do not hand deliver your application.
Deadline: 3rd July 2023