Job Title: Associate Engineer – Digital Learning & Mobile Device – Project Hello World (Readvertised)
Organisation: Imagine Her
Duty Station: Seguku, Wakiso, Uganda
Reports to: Lead Engineer
Contract Period: 1-Year renewable
About Imagine Her:
Imagine Her is a local non-profit working with communities to accelerate the power and potential of women, girls, and youth as active leaders and social entrepreneurs creating sustainable solutions within their communities.
We achieve this through three-pronged approaches as described below;
- Becoming: Becoming is an all-year-round program that creates opportunities for young girls to develop their potential in leadership and realization of their sexual and reproductive rights at a tender age. . We also support learners’ academic and learning needs through experiential and digital learning opportunities delivered through design thinking and internet hubs
- Social Enterprise & Innovation Incubator: We invest in young women and youth as builders of transformative solutions to the most pressing problems of today and tomorrow (Climate ChangeFood Security, Health & Education Disparities). We do this through the provision of skills training and lean start-up fnancing.
- Career Pathways: We invest in transforming university education and experience in Uganda by equipping university students with skills desirable in the job market and enabling them to solve real-life and business problems through the Design Thinking methodology, tailored experiential learning opportunities (company, organizational and community-based placements ) and social enterprise skills training.
We are implementing Project Hello World which we seek to fill some vacant positions. Project Hello World provides educational resources and Internet connectivity to isolated and vulnerable communities. We do this by building solar-powered, outdoor Internet kiosks— so that underprivileged children and adults can educate themselves, communicate with others, and have a voice in the global community. To achieve this, we mobilize communities to build Hello Hubs which are solar-powered outdoor Internet kiosks, and state-of-the-art technology including high-quality solar panels, satellite connectivity, rugged, waterproof touch-screen screens, camera, and audio equipment. Hello Hubs are designed to withstand extreme outdoor weather and are energy-autonomous, which means that they can bring connectivity and education to even the most isolated communities.
Job Summary: As an Associate Engineer- Digital Learning & Mobile Devices, you will work with us on curating and improving the learners’ experience of using devices we have at the hub. This involves working on tablets and laptops that they use and the content that they interact with while at the hub.
This role requires someone who is deeply passionate about learning and skilling at all levels from children to adults with experience delivering this process on digital media and in-depth knowledge of mobile applications.
Key Duties and Responsibilities:
Mobile Device Management
- Manage and maintain the android mobile devices used at the hubs.
- Set up and monitor device fleet availability with a Mobile Device Manager.
- Troubleshoot and fix mobile device faults that might arise both from software and hardware and escalate higher ticket support requests.
- Oversee maintenance and warranty requirements for devices
- Curate and monitor mobile applications used at the hubs.
Digital Learning and Content:
- Lead digital learning initiatives for community users
- Curate skilling content for the hello world learning portal.
- Populate and streamline a learning curriculum for young learners at the hub
Hub Builds
- Work with the community and Uganda team to build hello hubs across the country.
- Support hub repairs and maintenance.
Training, Teaching & Reporting
- Training community support officers, community and in-house team on mobile devices and mobile technology.
- Prepare manuals and usage guides for inhouse team
- Prepare regular reports for the team.
Qualifications, Skills and Experience:
- Fast learner who can self-manage and works on schedule.
- Proficient experience with mobile Operating systems specifically android
- Experience with remote support for mobile and tech devices
- Experience with Mobile Device Management Systems like Esper, Scale Fusion
- Excellence in technical and non-technical communication
- Is friendly, confident, and patient with others.
- Experience with instructional design.
- Has 3+ years of experience with digital learning and mobile devices.
- Experience with electrical systems
- Experience with community work and training
- Passionate about learning and has participated in creating or maintaining user systems on mobile devices for school or education institutions.
Personal Qualities
We’re looking for someone who can get their sleeves rolled up and their hands dirty. Someone who is kept up at night trying to find answers to the world’s most intractable problems and willing to make some errors along the way. We need an individual willing to share what they know and learn as they go – not afraid to take a step back and think around a problem. Someone who is passionate about design, technology and has a great eye for innovation and problem-solving. We’re looking for an expert with drive and heart. And we need someone who can do all those things, in some of the hardest places, and still have a lot of fun.
Things We’ll Bring To The Table:
- A passionate and welcoming working environment in a growing fast-paced NGO
- Building your capacity in all areas of your work
- First Aid & Safeguarding Training
How to Apply:
All candidates should send their updated CVs and cover letters as A SINGLE FILE to jobs@i-her.org
Deadline: 22nd June 2023 by 5:00 pm
We thank all applicants for their interest, however, due to the large volume of applications we receive, only shortlisted candidates will be contacted.