Signpost Manager International Rescue Committee

The Signpost Manager’s main responsibilities is to help develop and implement content strategy and assigning, line and copy editing, and approving content for Signpost’s site/app, blog and Facebook page. S/he is tasked with ensuring content is accurate, complete, easy to understand, and engaging.

The Signpost Manager is also responsible for using our content management system (Contentful) and other tools to work with Field Editors to usher content from the first draft through editing and translation and ultimately to its final, published form.

Additionally, the Signpost Manager will ensure our photo database, style guide and editorial calendar are up to date. S/he will also use other project management tools to keep the project organized and on track. S/he will write or co-write reports on Signpost content.

The Signpost Manager may also pitch and create content for Signpost.

Duties and Responsibilities
• Ensure Signpost content is accurate, complete, easy to understand and engaging.
• Edit written and multimedia content created by Signpost staff, including Editorial Officers, moderators and the service mapping officer.
• Use the Content management software and other tools to prepare content for publication.
• Publish content.
• Organize, update and manage the Signpost style guide.
• Ensure the Signpost photo database is up to date.
• Ensure the Signpost editorial calendar is up to date.
• Work with ICT team to resolve technical issues across platforms.
• Help monitor traffic and other feedback.
• Assist social media team with Facebook and Instagram posts.
• Draft reports on Signpost content as assigned.
• Represent Signpost at conferences, workshops and other events

Team Collaboration
• Collaborate with the editorial team (Moderators, Service Mapping Officer, Editorial officers to manage and edit content across all Signpost platforms.
• Coordinate with ICT focal point to ensure smooth operation of the Signpost website and other tools.
• Work with editorial team to ensure content is aligned with the content strategy and appropriate for publication.
• Use online tools and other modes of communication to consistently share information with other members of the editorial team.
• Participate in all team meetings, workshops, strategy sessions, regular communications, etc.

Qualifications
• BA/BS in English, Journalism, Communications or a field in the humanities desired but not required.
• Minimum 5 years editing experience required; sub-editing/copy editing experience strongly desired.
• Expert-level knowledge of English grammar and usage.
• Experience using a CMS.
• Knowledge of online content best practices.
• Knowledge of social media strategy and content best practices.
• Experience in a newsroom desired.
• Experience in a humanitarian organization is a plus.
• Knowledge of refugee issues in East Africa desired.
• Very strong content editing skills required.
• Native-level oral and written English skills required.
• Ability to work effectively with a diverse team in a sensitive environment.
• Ability to work independently with remote management.
• Strong interpersonal skills and high emotional intelligence.
• Ability to handle pressure and ambiguity with grace and humor.
• Proven organizational skills.
• Strong interest in refugee/humanitarian issues.
• Good news judgment.
• Photo and video skills a plus.

Please note: Deadline for receiving applications is 31st May 2023.