Job Title: Telesales Representative (Outbound) (Fresher Call Centre Jobs)
Organisation: M-KOPA
Duty Station: Kampala, Uganda
Reports to: Retail Team Leader
About US:
The scale and impact of our work is massive. M-KOPA is a fast-growing Fin Tech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our roots as the pioneer in pay-as-you-go “PayGo’” solar energy for off grid homes, we have grown into one of the most advanced connected asset financing platforms in the world, empowering a broad range of customers to achieve progress in their lives.
Job Summary: The Telesales Representative (Outbound) will be required to upgrade existing M-Kopa Customers to products offered by the company, close sales, and maintain good customer relationships.
Key Duties and Responsibilities:
- Tele-selling: Calling our existing customers to upgrade them to Televisions and other products which the company has to offer
- Conversation objectives: Responsible for ensuring the campaign achieves its conversions and objectives
- Quality objectives: To ensure the quality of calling adheres to set quality standards
- Talk time objectives: To adhere to expected talk time benchmarks to maximize productivity
Qualifications, Skills and Experience:
- The applicant must hold any Certificate or Diploma preferably
- BPO Industry, captive call center industry experience
- Sales skills and excellent communication skills
- Excellent persuasive and convincing skills, result-oriented and self-driven
- Exceptional work ethic and integrity
- Excellent communication skills (both verbal and written) and listening skills
How to Apply:
All candidates should apply online at the link below.