Job Title: Call Center Agent (Several No Experience Customer Service Jobs)
Organisation: YOTV Channels
Duty Station: Kampala, Uganda
About US:
YOTV Channels is an online streaming service that allows customers to watch a wide variety of Uganda’s best live TV and Radio content on a smartphone, computer and smart-tv.
Job Summary: We are currently seeking motivated and customer-oriented individuals to join our team as Call Center Agents.
Key Duties and Responsibilities:
- Responding to customer inquiries and resolving issues via phone, email, or chat
- Providing exceptional customer service and building strong relationships with our subscribers
- Promoting our products and services to potential customers
- Escalating complex issues to appropriate departments for resolution
Qualifications, Skills and Experience:
- Excellent communication skills and a friendly personality
- Passionate about customer service
- Self starter
- Ability to multitask and work in a fast-paced environment
- Flexibility to work in shifts, including evenings and weekends
How to Apply:
All applicants who wish to join YOTV should apply online at the link below.
NB: YOTV Channels offers great opportunities for career growth. Join our team and be part of the future of entertainment.
Deadline: 24th April 2023