Manager – Information Management Operations Technology MTN

Main Job Purpose:
To manage the administration and support of Enterprise reporting platforms like the Enterprise Value Analytics (EVA), Mediation, in-house reporting and other peripheral information systems and their interfaces to the wider IT eco-system.

MTN Uganda Limited is an equal opportunity employer and is seeking to recruit a competent individual to fill the following position;

Job Title: Manager – Information Management Operations (Re-Advertised)
Reports to: Senior Manager – Enterprise Application Operations
Division: Technology
No. of Vacancies: 1

Main Job Functions:
1. Responsible for overseeing the support of various Enterprise reporting platforms like EVA, mediation, in-house reporting and other peripheral information systems within MTN Uganda
2. Act as subject matter expert and go to person for any related enterprise reporting requirement that needs to be implemented by IT function.
3. Ensure efficient and effective support and operation of the following systems: big data platforms, mediation, financial ERP, HCM, Inspirosoft payroll, Fleet Management, Enterprise project management and other peripheral systems
4. Responsible for the creation and execution of the continuous service improvement program and performance management across these platforms.
5. Document workflow processes and recommend improvements on the assigned platforms under their domain.
6. Manage and liaise with service providers/vendors within the Enterprise Applications space.

Education:
1. BSc in Computer Science, Engineering, IT, Applied Mathematics, or related field
2. Programming skills, Unix/Solaris/Linux and Database Administration Skills.
3. Vendor management
4. Project management
5. ITIL

Experience:
1. Minimum 5-year related IT experience – preferably in with a technical knowledge of software services; program management experience and a sound understanding of ITIL standards and best practices within operational environments.
2. SQL and scripting experience
3. More than 4 years of UNIX shell scripting/programming and database administration.
4. More than 3 years of experience developing and maintaining applications
5. Extensive experience in application operations and service management

Skills / physical competencies:
1. Excellent interpersonal skills
2. Excellent interpersonal skills
3. Highly organized and quick to learn
4. Pays attention to detail
5. Can-do attitude
6. Ability to work Long hours/ nights/ Weekends.
7. Should be able to work consistently with minimal supervision
8. Female applicants are strongly encouraged to apply.