Job Title: Quality Assurance Assistant (Fresher Jobs)
Organisation: UAP Old Mutual Group
Duty Station: Kampala, Uganda
About US:
The UAP Old Mutual Group is an integrated Financial Service business comprising Faulu Microfinance Bank, UAP and Old Mutual. The Group, which is operational in East Africa services to more than 1.2 million customers across Kenya, Uganda, Tanzania, Rwanda and South Sudan. The UAP Old Mutual Group now comprises of three key players as a result of the acquisition of a controlling stake in Faulu in 2014 and UAP in 2015 by Old Mutual. The acquisitions resulted in Old Mutual Kenya UAP Holdings and Faulu Microfinance Bank, forming one of the largest financial services groups with a growing footprint in East and Central Africa. UAP and Old Mutual have been major players in the financial services market in East Africa for decades. The two entities have vast experience in Insurance, Investment, Asset Management and Banking, and are passionate about helping our customers achieve their financial goals.
Key Duties and Responsibilities:
- Follows standardised processes and provides administrative support in line with normal business functioning.
- The Quality Assurance Assistant also delivers on daily production standards and adheres to service and quality standards.
- Provides an indirect service to customers and intermediaries.
- Responds to immediate requirements within procedure.
- Uses standard administrative techniques to coordinate own work.
- Product and process knowledge in different areas may differ but basic skills remain the same. Technical knowledge is limited to some products and or processes.
Qualifications, Skills and Experience:
- The Quality Assurance Assistant must hold an Honours Degree (Hons)
- Business, computer skills, Office Administration, Production Standards, Quality Assurance (QA), Quality Standards, Technical Knowledge
How to Apply:
All candidates should apply online at the link below.
Deadline: 14th March 2023