Head of Credit FINCA Uganda

Summary
The Head of Credit is responsible for providing strategic direction and oversight to ensure that FINCA Uganda appropriately monitors and manages credit risk in full compliance with local laws, regulations, and internal policies and procedures. He/She is also responsible for FINCA Uganda’s overall Credit Administration; Management and Innovations of Credit Products and their delivery processes; Collections and Recovery, Data Quality Management, and Data Analytics to support operational and strategic management decisions and actions.

Key duties and responsibilities:
The Head of Credit will be responsible for the following:
1. Providing supervision oversight to credit department work streams (including Credit Administration, Products Management, Data Analytics, Collections & Recovery), in line with the organizational structure set out to enable FINCA Uganda to achieve all its goals and objectives.
2. Initiating, coordinating, and working effectively with FINCA Uganda’s existing and prospective strategic partners and providing credit le solutions in support of collaborations aimed at fostering FINCA’s strategic goals and objectives.
3. Making a periodical review of FINCA Uganda’s lending policies and procedures and making recommendations to Management of amendments necessary to consolidate the credit policy in sync with the subsidiary policies manual and the various changes in products and processes that take place.
4. Reviewing, appraising, and approving loans as a member of the Management Credit Committee, and representing Management Credit Committee recommendations to the Board Credit Committee, where required.
5. Supervision of the credit department staff by developing and monitoring of key performance indicators for the staff and supporting their continuous development.
6. In consultation with the Chief Commercial Officer, to approve new credit staff requirements and staff movements (promotion and transfers) and review sales staff performance in line with business matrices with a view to manage, train, upskill, motivate, retain or provide supervisory support to ensure a productive sales staff.
7. Interfacing with regulators, supervisory agencies, external auditors, and funders on all credit related matters of review, including providing periodical reports required by the Central Bank.
8. Preparing for, attending and presenting reports to the relevant Executive Management Committees including Management Risk Committee; Disciplinary Committee; Management Credit Risk Committee; etc., as may be required from time to time; and representing management at the Board Risk Committee, on matters of credit risk.
9. Supporting FINCA Uganda’s collaborations with the regulatory and industry associations including attending monthly credit committee meetings organized by the Uganda Bankers Association, and attending other Adhoc functions, workshops or meetings organized by the regulator or industry associations.
10. Working with internal control team to identify all aspects of non-compliance with the policies and procedures in the execution of credit products and make appropriate action recommendations.
11. Designing and ensuing implementation of strategies and action plans for recovery of loans in arrears and to design delinquency loans tracking tools in line with FINCA Uganda’s policies and procedures.
12. Organizing and attending regular head office based delinquency management meetings and ensuring follow-through on agreed action points.

Qualifications and Experience:
1. Degree in Commerce, Business Administration, Microfinance, Statistics or Finance & Accounting or any business related discipline
2. Minimum of 8 years retail or commercial or Microfinance banking experience.
3. Minimum of 3 years of demonstrated experience in management position involving credit administration, credit product management, credit risk management or regional management.
4. A master’s degree and/or experience in senior management role overseeing credit risk will be an added advantage.

Competencies
To perform the job successfully, the successful candidate should demonstrate the following competencies:
1. Experience in developing and implementing strategic/operational plans for financial institutions
2. Excellent organizational, planning, analytical and problem-solving skills
3. High level of customer service and strong willingness to work in the field
4. Strong business management and negotiation skills
5. Excellent interpersonal, communication, training and employee engagement skills,
6. Excellent technical report writing skills, proficient knowledge of excel, data analytics, credit scoring and computer literacy.