Projects Support Officer KCB Bank Uganda

Job Purpose:
• The role holder will support the project office to ensure that projects are delivered in time, get involved in the pre-project activities such as reviewing project documentation and review business processes to ensure lean and efficient customer journeys.
• The role holder will also ensure that the Project management office maintains proper documentation of all as per the guidelines.

Key Responsibilities: Must Not Be More Than 10
• Provide administrative services and support to Project Manager in form of filing and distribution of documents, etc.
• Help in project planning, reporting and risk management.
• Prepare minutes for the Project Steering, Process Performance Committees, Benefits realization meetings
• Prepare meetings and minutes for all the project and sub committees and follow up on actions to ensure all parties deliver on the agreed deliverables (Vendors and Internal stakeholders).
• Maintain centralized folder of all documentation on the project related documents for Audit and BOU preparation.
• Document process flows for the project office and support in documentation of process flows for the different departments.
• Undertake research and competitor benchmark and projects development and review.
• Follow up on sign off of approved projects papers and other documentation.
• Communicating with people all across the organization.
• Support in coordination of project activities.
• Coach the different departmental process champions in process mapping.

Daily Responsibilities: Not More Than 5 Of The Most Typical.
• Schedule the various project and process -related meetings
• Capture all project and process related actions agreed in the meetings
• Follow up on agreed actions from the various meetings.
• Carry out competitor benchmarks for different Projects in the different stages.
• Compile and store projects related documentation

Knowledge, Experience And Personal Competencies
Knowledge
• Project Management Fundamentals
• Financial Services Industry Knowledge
• Benefit / Value assessment
• Experience at working both independently and in a team-oriented, collaborative environment is essential.
• Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities.
• Reacts to project adjustments and alterations promptly and efficiently.
• Flexible during times of change.
• Ability to read communication styles of team members and contractors who come from a broad spectrum of disciplines.
• Persuasive, encouraging, and motivating.
• Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments.
• Strong written and oral communication skills.
• Strong interpersonal skills.
• Adept at conducting research into project-related issues
• Must be able to learn, understand, and apply new technologies.
• Customer service skills an asset.
• Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial.
• Tenacious.

Skills
• Excellent written and oral communication skills.
• Excellent interpersonal skills.
• Excellent analytical and problem-solving skills.
• Excellent negotiation skills
• Strong leadership, people management skills
• Enthusiastic
• Focus on teamwork.
• Results driven.
• Ability to coach others.
• Time management and excellent organisational skills
• Strong communicator.
• Multitasker
• Ability to work under pressure.
• Ability to multitask.
• Leadership skills.
• Communication and an adeptness in IT.

Academic & Professional
• Bachelor’s degree – IT, Statistics, Commerce, Quantitative Economics and Arts in Economics.
• Professional Qualifications
• Master’s Degree