dfcu Bank is a fast-growing Bank in Uganda offering a wide range of financial solutions to its chosen market segments. We are seeking to recruit for the role of Team Lead- Processing in the Operations (COO) Domain to support our expansion strategy.
REPORTING TO: Manager- Cash Management Operations
JOB PURPOSE: Reporting to the Manager- Cash Management Operations, the role holder will be responsible for overseeing the daily activities of the international and local payments in line with laid down procedures and regulatory requirements to minimize risks or losses.
LOCATION: Kampala
Key accountabilities:
• Carry out processing responsibilities of verification and authorization all RTGS, Telegraphic and foreign drafts timely and accurately.
• Performance of due diligence on transactions prior to processing.
• Proactively review, investigate, and clear any reconciliation items on the BOU and NOSTRO accounts daily.
• Coordinating detailed investigation and root-cause analysis of queries from customers and ensuring that they are resolved to the mutual satisfaction of all parties.
• Compliance with the set service standards and escalation of any exceptions.
• Drive process improvement by identifying process gaps and implementing the enhancements to close the gaps.
• Escalation through incident reporting of any process gaps that result into potential or actual operational losses to the Manager Cash Management Operations.
• Prepare and submit the Monthly National Payments System and other regulatory Reports to Bank of Uganda.
• Supervise and develop direct reports.
• Spearhead the implementation of the initiatives to improve process improvements in the Processing operations.
• Identify, monitor and reporting suspicious activity in line with the AML/CFT, KYC programs in and the bank policies / regulatory framework.
• Conduct spot checks on draft stock for all foreign currency and ensure that they are kept under safe custody.
Qualifications, experience and competencies required:
• A Bachelor’s Degree.
• At least 4 years working experience in banking operations.
• Understanding of Bank procedures, policies, and BOU processing guidelines.
• Ability to supervise, train staff, including organizing, prioritizing, and scheduling work assignments.
• Knowledge and understanding of the back-office operation, procedures, and processes.
• The ability to identify and engage with all the key stake holders in the organization.
• General awareness of risk management practices.
• High affinity for structure and attention to details.
• Excellent problem-solving skills.
• Proactive approach to work with a high level of maturity and self-drive.
• High standards of integrity and honesty.
• Excellent interpersonal and communications skills.
• Strong problem solving skills.
• Strong skills at relationship building.
• Able to work under very demanding deadlines or
If you believe you meet the requirements as noted above, please forward your application with a detailed CV including present position and copies of relevant professional/academic certificates (University Transcript, O & A level), by close of business on Wednesday 8th February 2023 to the email address indicated below; Vacanciesbank@dfcugroup.com