Reporting to the Outreach Channel Lead, with a dotted line to the Cluster Coordinantor, the purpose of this role is to ensure delivery high impact and high quality comprehensive and voluntary family planning (FP) services provided by an Outreach Team. Outreach is a strategic channel for providing greater access to rural communities with unmet need and unmet demand for family planning services, especially long-acting reversible contraception (LARC) and permanent methods. Clinical mobile outreach is a primary service delivery channel under the Programmes department.
A Roving Doctor is responsible for ensuring the delivery of high quality family planning (counselling and service provision) by the team/ channel she/he supports. In addition to the Team Leader, each outreach team includes one to three additional providers (trained in comprehensive counselling, PAC/PAC FP, STMs, and LARCs), and one Transport Assistant or Mobile Counsellor. S/he must be qualified and competent to provide permanent methods. S/he is responsible for correct, complete and timely submission of all outreach records and performance data for the team supported. S/he is responsible for supporting outreach team empowerment to: 1) meet and exceed MS-UG’s minimum standards for quality and agreed programme deliverables; and 2) comply with all MS UG’s policies and procedures.
The Roving Doctor is required to demonstrate MS-UG’s core values of:
1. Accountability of all staff to each other and our clients and stakeholders
2. Equality of opportunity and access
3. Value for money in the management of our resources
The Roving Doctor will be part of team that she/he will support, empower and be held accountable for performance through mutual responsibility, accountability and risk management across MS-UG channels. Roving Doctor is expected to work together to continuously improve the quality of services, standards of care, and effective implementation of services according to work plans and budgets. She/He will use data to analyse performance, raise key issues, and monitor performance to ensure delivery of measurable results and demonstrate strong fiscal management of donor resources.
Job Title: Outreach Roving Doctor
Location: Various
Reporting to: Head of Outreach
Probationary Period: 3 months
Marie Stopes International (MSI) is a global organisation providing personalised contraception and general reproductive health services to women and girls. Our local teams of professionals are passionate about the work they do in communities across 37 countries. The services we provide give a woman the power to choose when she has children so that she is free pursue her plans and dreams for herself and her family.
MS-Uganda is the Uganda branch office of MSI. In partnership with the Ministry of Health, we champion programmes that support the long-term capacity of public and private sector providers to deliver high quality FP counselling and services.
The primary responsibility of this role is to further MSI’s Global Goal: THE PREVENTION OF UNWANTED BIRTHS and its mission of ensuring every individual’s right to: CHILDREN BY CHOICE NOT CHANCE.
Key Responsibilities
1. Compliance to Clinical Standards and Operating Procedures
• Ensure compliance with set Clinical service provision protocols and standards
• Ensure that all the required monitoring tools (including but not limited to: stock cards, stock management checklists, Outreach checklists, Quality Assurance Checklists) are available and properly used by team members
Measure
• Compliance with all MS-UG clinical protocols and standards for outreach
• Monitoring tools are available, understood and implemented routinely
2. Team Management
• Team members/service providers clearly understand their roles and responsibilities as per their job frameworks and as defined in the checklists
• Supervision of team members as per team structure
Ensure that all team members are clinically competent to offer services as per their job descriptions
Measure
• Team members understand responsibilities and the standards for measuring performance
• High team motivation and morale
3. Data Quality Assurance
• Ensure integrity and authenticity of all financial and programmatic data and documentation
• Ensure proper record keeping, including: client records, informed consent forms, stock cards, and event tracking
• Ensure that client data entered by outreach teams in the Family Planning Register reconciles with CLIC data
Measure
• Complete, accurate, and authenticated data captured and appropriately documented
• Timely submission of all data and documentation
4. Clinical Quality Assurance
• Assure standards of all services, counselling and infection prevention
• Ensure monthly self-administered quality assurance assessments are done by the team and that necessary steps are taken to improve performance
Ensure team members receive training as necessary and performance improves accordingly
Measure
• QTA scores
• Compliance with all informed consent protocols and appropriate documentation for all clients
5. Partnership and Coordination
• Effectively collaborate with Channel Lead to ensure opportunities for coordination and collaboration are maximized.
Measure
• Effective collaboration with MS-UG channels
Knowledge skills and Attitudes
Qualifications:
• Medical officer with Bachelors degree in Medicine and Surgery (must have qualifications to deliver Permanent family planning)
• Knowledge of FP clinical procedures and minimum standards essential
• Certification in LARC and PM FP service delivery
• USAID training in FP compliance highly desirable
• Knowledge of more than one Ugandan language
Skills/Experience:
• Experience and knowledge of FP service delivery at community level
• Experience managing and motivating teams
• Ability to manage and implement activities to agreed work plans, within budget and in time
• Attention for detail
• Proven skills in effective conflict resolution
• Experience working with both public and private sector facilities desirable
Attitude / Motivation:
Successful performance at MS-UG is not simply defined in terms of ‘what’ people achieve, but equally is about ‘how’ people go about their jobs and the impact that they have on others. We encourage and expect all team members will demonstrate the following behaviours:
Initiative
Thinking ahead and taking action to make the most of opportunities by finding the optimum solution
Innovative
Thinking creatively and outside of the box so that ideas generated create a positive outcome
Effective Communication
Communicating through active listening and good questioning techniques, using appropriate body language, ensuring information is clear and concise.
Responsive
Being responsive to changing priorities and demands
Working Efficiently
Planning, prioritising and organising work to ensure work is accurate and deadlines are met
Sharing Information
Sharing information and knowledge whilst maintaining confidentiality
Focus on Learning
Taking responsibility for keeping knowledge and skills updated and for seeking opportunities to develop further
Commitment
Awareness and understanding of goals, vision and values and how your role impacts on this and going the extra mile to meet role requirements
Driven
Drive and determination to deliver results
Accountable
Taking responsibility for appropriate decisions that you make, and the actions and behaviour you demonstrate
Embracing Change
Openness to embracing change within the organisation and being able to adjust plans/activities accordingly
Motivated
Motivation towards achieving quality results to maximise potential
Team Player
Working as part of a team by being supportive, flexible and showing respect for each other
You are encouraged to apply for the above position provided you meet the specified minimum job requirements
To apply for the position, please visit the careers page on our website: www.mariestopes.or.ug to submit your application. (please attach your CV) Or go directly to the application page by clicking here and click Apply Now
The deadline for applications is Tuesday, 10th January 2023.
1. MSUG IS AN EQUAL OPPORTUNITIES EMPLOYER, COMMITTED TO SAFEGUARDING HUMANITY AND EXPECTS ALL POSITION HOLDERS TO SHARE THIS COMMITMENT.
2. MSUG HAS A WELL GUIDED AND TRANSPARENT RECRUITMENT PROCESS THAT REQUIRES NO PAYMENT FROM ANY CANDIDATE/JOB APPLICANTS/POTENTIAL JOB SEEKERS AS A PRE-EMPLOYMENT REQUIREMENT.
3. FEMALE CANDITATES THAT QUALIFY ARE ENCOURAGED TO APPLY.