Job Title: Information Technology Officer
Reports To: Senior Information Technology Officer
Purpose Of The Job
Responsible for the day to day operational maintenance of the UDC’s ICT systems through the provision of technical support and advice to users across UDC.
Main Duties
• Provide technical support to UDC staff on ICT services, systems and networks.
• Participate in the formulation of UDC’s IT Policies, Standards and Procedures.
Define and monitor compliance with processes for the setup and installation of user-end hardware, software, applications, peripherals and others ICT base systems to agreed service levels.
• Perform network monitoring/analysis, performance tuning, trouble shooting, and escalating problems as necessary to maintain network and systems performance that meets UDC’s demands.
• Liaise with other IT regulatory bodies like NITA- Uganda, Ministry of ICT and other ICT professional organizations on any ICT related matters to ensure compliance.
• Participate in building IT capacity within UDC through training and mentorship.
Monitor and report on the performance of network, system and application security solutions to highlight areas of non-compliance.
• Liase with the Senior IT Officer in developing and maintaining a secure, dynamic and interactive website/ intranet that will enhance UDC’s online presence.
• Participate in planning, budgeting and reporting in line with departmental guidelines and targets.
• Perform any other work for the Corporation that may be assigned from time to time.
Person Specifications
Qualifications & Experience
• An Honors degree in Computer Science, Information Technology, Computer Engineering or any other relevant courses from a recognized University/Institution
• Membership of or accreditation to internationally recognized professional body in ICT is added advantage
Certification in CCNA, MCSA, MCITP, MCTS, A+, Network+ is an added advantage.
• At least 3 years working experience in designing and implementing MIS/ICT systems in a reputable organization
Skill & Abilities
• Strong team player
• Excellent customer service;
• High level of Integrity.
• Able to prioritize work effectively
• Analytical and problem-solving techniques
• Good Communication skills
• Database and application management/development. Knowledge of current technological developments/trends in ICT
Applications accompanied with detailed curriculum vitae, copies of academic transcripts and certificates, telephone contact, names and addresses of 3 (three) referees should be addressed and a hard copy delivered to: The Executive Director, Uganda Development Corporation, Floor 5, Sollz House Plot 23 Lumumba Avenue, P. O. Box 7042, Kampala Deadline for receipt of applications: Friday 9th December 2022
Applicants must not be above 54 years of age. Only Shortlisted Applicants will be contacted