Job Title: Telesales Agent
Organisation: aYo Uganda Ltd
Duty Station: Namanve Industrial Park, Uganda
Contract: Fixed Term Contract
About US:
aYo uses technology, analytics, mobile and digital channels to make life and hospital insurance accessible and easy to use across the African continent. It is a subsidiary of MTN Group, it offers digital insurance to MTN Subsidiaries.
aYo aims to improve the lives of its clients through financial inclusion, uplifting, and ultimately create a future where everyone uses insurance.
Job Summary: To sell MTN aYo insurance covers to MTN customers via phone interactions as well as applying the cross – selling and upselling dynamics to meet daily targets as set by the business.
Key Duties and Responsibilities:
- Contact potential clients and sell the MTNaYo insurance services to them in order to expand the
- Grow the customer base.
- Setup customers on the MTNaYo services.
- Resolving customer complaints or disputes.
- Closing sales deals
- Updating customer details in the system
- And any other duties assigned to you by your line manager.
Qualifications, Skills and Experience:
- The ideal candidate should hold a minimum of a Diploma from a recognized University.
- At least six months experience in telesales, sales or customer service.
- Positive attitude towards life in general.
- Strong Telemarketing/sales skills.
- Good negotiation skills.
- Language proficiency (Multi-Lingual). English a must with Luganda or any other dominant local language an advantage.
- Prior training and experience in insurance industry will be an advantage
- Excellent communication skills, especially verbal
- Good interpersonal skills
- Computer literate.
- Ability to work under pressure
- Ability to work in a busy and goal-oriented sales- driven environment.
How to Apply:
All suitably qualified and interested candidates are encouraged to apply by Email: send your updated CVs & Application letter to recruitment.ug@ayo4u.com copy mariam.nakayima@ayo4u.com Clearly Subjected: Tele sales Agent
Or Hand delivery to the Head office
aYo Uganda
Plot 16-18 Wampewo Ave,
Nyonyi Garden, Kololo Kampala
Deadline: open.
Note: This offer flavors people within the surroundings of Namanve, Bweyogerere, Kireka, Mbuya, Mukono, Seeta, Namugongo etc