System Administrators x18 WorkBridge

Work Bridge is an internal employment agency founded to ease connections between job seekers and employers. It employed users’ friendly online technologies to recruit and connects thousands of job seekers with domestic employers which includes companies, businesses or organizations of all sort. This online job market helps businesses or companies of all sizes find and hire suitable candidates quickly.
Following our expansion drive across East African markets, Work Bridge is soon opening its operation office in Kampala and therefore we’re seeking to hire 10 System Administrators working in the five divisions of Kampala and each division will be having two administrators and 8 for the 4 municipalities of Wakiso district.
1. System Administrator (10) Rubaga, Nakawa, Kawempe, Central and Makindye
2. System Administrator (8) Entebbe, Kirra, Nansana, and Ssabagabo

The purpose of this role is to ensure that all field programs and activities receive the operational support services required for effective implementation of the Country’s Strategy, on time and to standard. The person will be directly in charge of Mobile and Location Agents working in their respective division.

Other responsibilities
• SA is responsible for ensuring effective operation of relevant systems and controls as assigned to agents. Provides overall leadership, oversight and management support for all aspects of operational management required from each agent
• This position is part of the Work Bridge Leadership Team, with a focus on ensuring accountability, compliance and stewardship, coordinating efficient resources and logistical planning in areas of operation.

KRA1: Recruiting and expansion of agents, monitoring and management of the system
KRA 2: Lead the mobile and location agents in a manner that empowers them to deliver high quality, timely, support to the wider company’s goal. Develop and oversee implementation of an annual work plan; manage the recruitment records, ensuring good value for money and compliance with Work Bridge’s policies and procedures. Regularly review the agents’ levels of participation in their activities to ensure that the required service levels can be realistically delivered; at the same time ensuring that agents are fully occupied and working efficiently. Communicate clear performance expectations to the team, providing training, coaching and other support as required; manage any poor performance firmly but fairly, in line with Work Bridge’s policy. Coordinate effectively with others to ensure high performance within Work Bridge’s matrix operating structure. Foster an inclusive environment by the implementation of policies that provide for diversity and equal opportunities and utilization of a leadership style that will drive employee engagement.

Skills required
• Strong training &facilitation skills;
• Strong communication skills, both verbal and written English
• Proficiency in Microsoft Office programs i.e., Word and Excel
• Organizes work effectively while remaining aware of changing priorities and deadlines;
• Able to work independently to accomplish tasks, but also as part of a team to achieve mutual goals and objectives
• Able to think outside of the box to provide plausible solutions to issues and challenges
• Ability to ride a motorbike would be a strong advantage
The said officers will report to Assistant Manager

Minimum Qualifications and Experience
• Bachelor degree in Commerce, Business Administration, social work or any other related field.
• Diploma holder with enough experience can also apply
• Professional Qualification in Marketing will be an added advantage.
• 2 years of relevant experience is required.
• Fluent in English and Luganda.